IT System Support Engineer in GDANSK METROPOLITAN AREA

Responsibilities

• Providing the 3rd line support to our users and stakeholders,
• Development, Test and Support of EDI and API connections to our customers, partners, and providers,
• Working in projects along the software lifecycles (analysis, design implementation, testing, rollout, maintenance, and support),
• Analysis of business processes and requirements in close cooperation with business stakeholders as well as external partners,
• Working collaboratively with Business System Departments, IT Product Managers, Release Managers, and other Stakeholders,
• Working directly with colleagues from all around the world.
  
  
  

Qualifications

• Finished studies in computer science or corresponding working experience,
• Basic experience and strong interest in coding (any programming language or scripts),
• Knowledge of and experience in working with EDIFACT, ANSI X12, XML,
• Experience in data mappings or EDI development,
• Basic knowledge of relational databases and SQL skills,
• Excellent analytical skills and eagerness to learn,
• High communication skills,
• English Communication is required.
  
  
  

The perfect candidate can also demonstrate:

• Agile mindset, experience in Kanban or Scrum,
• Ability to give and accept feedback,
• Strong sense of ownership, urgency and drive,
• Ability to work in team-oriented environment,
• Polish and German language skills are welcome.
  
  
  

About Us

With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

About The Team

Knowledge Center in Gdansk

One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website - https://knowledgecenter.pl/

We offer:

• Private medical care (Saltus)
• Gym card (Multisport)
• Attractive annual bonus up to 22,5%! (depending on company performance results)
• Group life insurance and employee capital plan (PPK)
• Cafeteria benefit system (cinema tickets, vouchers etc.)
• Focus on healthy lifestyle (fruit days, bike competitions, football trainings)
• Charity and volunteer initiatives
• Modern and well-connected office (Alchemia complex in Gdańsk Oliwa)
• Relocation support (financial support, covering immigration process for non-Polish citizens)
• Internal learning management system
• Development budget (sharing the costs of certifications and conferences/ IT events)
• Flexible working hours and home office possibility (hybrid work model)