Project Scheduler in COLOMBIA

• This is a fully remote, full-time position operating in the UTC-7/UTC-8 time. Please only apply if you can commit to the hours of required.
• Strong English verbal and written communication are required, C1/C2 level, as you will be working with English customers and coworkers. To be considered for this role, you must apply with an English resume/CV.

Founded in 1982, SMS Datacenter is an IT Managed Service Provider for Colocation, Cloud, Networking, Security, Service Desk, IT Consulting, and other Managed Services. We are a team of engineers and technicians who tackle new projects, challenges, and issues every day, designing, supporting, and troubleshooting users’ infrastructure so they can focus on their businesses. If you love creating and maintaining organization, and you enjoy constantly communicating with IT professionals to solve problems and create long-term solutions, then we may love to have you on the team!

As an IT Project Coordinator, you will be responsible for assisting in the planning, execution, and completion of IT projects, focusing on documenting and updating projects to support communications and ensure projects are delivered on time and within scope. This role works closely with technical teams and supports senior project managers and technical account managers. The ideal candidate is organized, detail-oriented, and proficient in managing multiple tasks in a fast-paced environment.

You will simultaneously support multiple projects, documenting projects and tasks as assigned, and following up with project team members to continuously capture statuses, work done, and time spent on tasks. Strong English communication is required as you will be speaking and writing in English with customers and co-workers. This is a long-term remote position with the potential of career growth within project management.

• Document projects, phases, tasks, and deliverables with project applications; monitor and update progress and status, working with senior project managers
• Participate in meetings and schedule calls with project managers, project team members, and customers to gather and document project requirements, scopes, schedules, risks, technical specifications, and other necessary information
• Assist in reviewing project resources’ available time, assigned tasks, and upcoming projects to determine availability and plan schedules
• Communicate with stakeholders, promptly sharing updates on project status, risks, roadblocks, and dependencies
• Ensure that all project team members, including yourself, are filling out project-related tickets immediately, correctly, and fully, with details of the work done and time spent on each portion; assist will filling out information for project team members as needed
• Ensure adherence to company policies and industry best practices
• Support post-project reviews and help with continuous improvement
• Learn and understand IT services and products sold and supported
• Take on other tasks and responsibilities as needed

• C1/C2 or Native English skills (reading comprehension, writing, listening, speaking)
• 2+ years of experience in IT project coordination, project management, or a similar role (Preferred)
• Project management certifications by vendors like PMI, Google, Scrum, or equivalent knowledge (Preferred)
• Experience working with waterfall or agile project methodologies
• Familiarity with project management tools and frameworks
• Excellent organizational, communication, and problem-solving skills
• Ability to multitask and manage competing priorities effectively
• A good understanding of Information Technology services and requirements

• The salary range of $750 - $1.380 per month reflects the expected lower and upper range for the position, and will consider the candidate’s applicable skills and experience.
• Full-time contractors/employees in this position will be eligible for 8 US holidays and 10 days of paid vacation per year after completing 90 days of employment.