Information Technology System Administrator in ROMANIA

Aventus is redefining the customer experience. We are a CX boutique, based in Charleston, SC built to serve premium e-commerce brands with exceptional service, deep brand integration, and a culture of excellence. As a company built on southern charm and hospitality, we are committed to fostering a supportive and people-first culture—and that’s where you come in.

At Aventus, we believe that talent has no borders, and excellence should be rewarded equally—whether you are a full-time employee or an independent contractor. When you join us, you become an Aventus Global Citizen, a valued member of a team that prioritizes growth, collaboration, and inclusivity.

Every Aventus team member, regardless of location or employment status, receives:

• Career Growth & Development – We invest in mentorship, promotions, and leadership training to help you advance.
• Equal Perks & Benefits – Whether you are an employee or contractor, you are entitled to paid time off, medical aid bonuses, and holiday incentives.
• A Culture of Support & Recognition – We celebrate achievements, personal milestones, and contributions that drive excellence.

• Competitive Pay – Performance-based growth opportunities
• 100% Remote
• Work with the most exclusive and exciting brands in the DTC space!
•  Paid Time Off & Holiday Bonuses – Recharge and get rewarded for your dedication
• Medical Aid Bonus – We contribute to your healthcare needs
• A Culture of Collaboration & Excellence – Work with a team that values service, innovation, and personal growth

Key Responsibilities:

• Lead and manage the IT daily operations. 
• Develop and implement SOPs. 
• Manage and ensure access and security to clients' platforms.
• Coordinate with departments to ensure seamless technology integration and support for our remote team
• Oversee budgeting for IT Tech stack resources and software 
• Implement and manage AI-driven automation solutions to improve efficiency for our remote operations
• Manage IT security and the overall cybersecurity environment of the company. 
• As a leader, you are expected to proactively anticipate challenges and have robust contingency plans (A, B, and C) in place to ensure uninterrupted service. This includes reliable backup power sources, alternative internet connections, and contingency workflows to maintain seamless operations and uphold the highest standards of quality and efficiency, regardless of unexpected disruptions.

What your daily tasks would look like:

• Manage user account creation and removal for new hires and departing team members, ensuring efficient onboarding and offboarding processes.
• Serve as the primary point of contact for clients regarding access to the company's tech stack, providing support and resolving access-related issues.
• Coordinate with the Design team to perform website updates, ensuring content accuracy, functionality, and alignment with brand guidelines.
• Develop, maintain, and optimize internal automation for sales, marketing, and Slack workflows using tools like Zapier to improve efficiency.
• Monitor and maintain the security of Google Workspace, implementing best practices and addressing potential vulnerabilities.
• Oversee the management of the company’s tech stack, including platforms such as Calendly, Slack, AWS, Azure, VPN, VPS, Typeform, HubSpot, Hubstaff, and Monday.com, ensuring system integrity and performance.
• Supervise help desk migration and optimization projects, managing platforms like Gorgias, Zendesk, HelpScout, and Richpanel to improve customer support processes.
• Develop, implement, and maintain IT Standard Operating Procedures (SOPs) and training materials to ensure consistency and efficiency across IT operations.



Requirements:

• Equipment requirements: RAM 16 GB (Minimum), Power backup, Updated Windows or Mac OS, USB Headset
• At least 3 years of experience in this position
• Wise account for payments

Required Knowledge:

• Google Workspace Management
• AWS & Azure
• Cybersecurity
• Basic Coding Knowledge (HTML, CSS, JavaScript – not a must, but a plus)

Certifications:

• Google Workspace Administrator
• Slack Administrator
• Certified Information Security Manager (strongly preferred)
• Certified Information Systems Security Professional (strongly preferred)
• OSCP (Optional)
• CPTS (Optional)
• PNPT (Optional)

Note: This is an independent contractor position