Riipen is looking for an experienced Product Manager to join our product team!
In this role, you will work closely with design and engineering to oversee the scoping and implementation of new features and improvements. Your job will be to deliver on deadlines in the product roadmap and ensure features meet the needs of the business and our customers. In addition, you'll have the freedom to identify opportunities and put forward improvements and new projects independently.
This role is fully remote and open to candidates in Canada.
Key Responsibilities
Conduct customer discovery interviews to inform the product roadmap, with a focus on employers
Prioritize customer feedback, platform improvements and new features according to their expected impact on the business and our users
Develop comprehensive product requirements documentation for new features
Work with design to bring requirements to fleshed out solutions
Coordinate with the Engineering team to review product requirements and designs prior to handover for implementation
Create detailed tickets with specifications for the implementation of features and improvements
Work with other PMs to plan engineering sprints to achieve roadmap deadlines with the assistance of the Engineering Manager
Conduct user acceptance testing prior to deployment of new features
Work closely with the engineering team to provide feedback and to unblock work in progress with timely responses
Work with other PMs to optimize automated supports for customers, including emails, help content and product tours
Skills, Knowledge and Expertise
2+ years experience as a Product Manager, with preference for B2B SaaS experience. 2+ years of ed-tech marketplace platform experience in related roles would also be considered
Strong understanding of design, technology, and user behaviour
Strong communication skills both verbal and written
Extensive experience collaborating with various teams and roles including; engineers, product managers, and designers
Strong attention to accuracy and detail, while still maintaining high results
Bonus Points:
Marketplace platform experience
Experience working with Jira
Some coding experience
Fluency in oral and written French
Experience and success working with remote teams
Benefits
🌐 Remote/travel working opportunities (when appropriate)
🏖️ 4 weeks of annual vacation
🤕 Paid sick leave
🏥 Extended Health and Dental benefits from your first day
💻 We will ensure you have a great work-from-home setup
📚 Learning & Development Stipend after 6 months of employment
We appreciate your interest and application. Only those applicants under consideration will be contacted.
Riipen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.
Reasonable accommodation is available for qualified individuals with disabilities, upon request.
