Support Technician Opportunity

FreshTrack Systems company

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Support Technician in AUSTRALIA

Visa sponsorship 6 months ago

About us

Freshtrack is more than just a company, we’re a movement committed to reshaping the future of agriculture. Our amazing team culture is built on collaboration, trust, and a shared passion for making a difference.

Join us and be part of a team driving sustainability, innovation, and smarter farming practices. Together, we’re harnessing cutting edge technology and forward thinking ideas to transform farming into a more sustainable, efficient, and innovative industry.

At Freshtrack, your contributions matter and your growth is our priority.


About the role

The role, positioned in our Perth offices, is primarily focused on the onboarding and comprehensive support of FreshTrack applications for our clients. This includes a range of critical responsibilities such as analysis, development, testing, training, documentation, and debugging, both at the office and at client sites across Australia as needed.

Key accountabilities of this position include offering in-depth onboarding assistance and robust support to end-users. This encompasses integration, development, problem-solving, reverse engineering, and training. Additionally, the role involves writing and maintaining reports and collaborating closely with various departments and consultants, both internally and externally. A significant emphasis is placed on maintaining the integrity of data within the FreshTrack applications.

An integral part of this role is to provide expert guidance to our clients on business processes related to the FreshTrack applications, ensuring these processes are in line with each client's unique business requirements and policies.

The position requires travel to client sites throughout Australia, with the frequency of travel varying based on seasonal start dates, new project initiation, and specific client needs.


Technologies required.

  • ​PostgreSQL and/or SQL Server
  • SSIS & SSRS
  • Python Programming Language
  • C#
  • PowerBI / Bold Report


Employment Type:

Full Time (38 Hours) Remote.


Location:

FreshTrack Systems Pty Ltd

PERTH CBD | Western Australia.


Travel:

Required within Australia.


Job Types: Full-time, Permanent

Pay: $70,000.00 – $100,000.00 per year


Benefits:

  • Professional development assistance
  • Travel reimbursement
  • Visa sponsorship
  • Work from home
  • Hybrid work available in Perth CBD | Western Australia


Schedule:

  • Fixed shift


Supplementary Pay:

  • Christmas bonus
  • Commission


Experience:

  • SQL: 2 years (Required)


Licence/Certification:

  • Driver Licence (Required)


Work Authorisation:

  • Australia (Preferred)


Apply now

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