Active Directory Service Owner (Global company, full-time, permanent) in MEXICO

Join the Team: Active Directory Service Owner

Location: Mexico City, Mexico (work from home possible)

Contract: Full-time, Permanent role

Salary guide: 50k+ USD/year

Relocation assistance provided.

About the company

Our client is a Fortune Global 200 company dedicated to shaping the future of business through impactful consulting solutions. A global leader in business services, the company partners with 100,000 organizations in 60 countries to deliver innovative talent solutions and advanced technology. With 34,000 employees, it helps businesses navigate a dynamic global economy, driving success and resilience.

About the role

This is an internal role managing Active Directory service for the enterprise. The Active Directory Service Owner is responsible for overseeing the entire lifecycle of the IT service, ensuring seamless delivery, strategic growth, and continuous improvement. You will play a key role in defining the service roadmap, managing budgets, negotiating with vendors, and driving service maturity. 

What You’ll Be Doing:

• Manage Active Directory escalations and ensure compliance with policies and standards.
• Implement secure access controls and prepare infrastructure for new OS versions.
• Address vulnerabilities and maintain anti-malware protection across servers.
• Oversee server onboarding into the Privileged Access Management tool.
• Ensure compliance with contracts, security policies, and accurate CMDB records.
• Automate processes, develop scripts and manage monitoring and alert systems.
• Optimise service usage through collaboration with local teams and projects.
• Lead service governance, monitor SLAs/KPIs and drive continuous improvements.

About you:

• 3+ years of IT Infrastructure experience with a strong background in identity technologies
• Solid expertise in Microsoft Active Directory & PKI
• Knowledge of Entra ID & IGA Saviynt (preferred)
• Experience managing outsourcing contracts, SLAs, and KPIs
• Strong understanding of ITIL principles (ITIL v3/v4 certification preferred)
• A degree in IT, Computer Science, or a related field (or equivalent experience)
• Willingness to travel occasionally (up to 20%) 

Some Benefits:

• Relocation support if applicable
• Annual bonus of 10% of your salary
• Paid for training and courses, fully covered – because we believe in investing in your growth.
• Work from modern, comfortable offices in Mexico City, or at home if you wish.
• plus other benefits

Why choose us?

Our client is proud to be a global thought leader leading 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow and work across an extensive portfolio of global brands. They empower colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why they will give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

We welcome applications from EU-based candidates. Relocation assistance provided.

Sounds interesting? Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with info@fullstacktalents.com

We are looking forward to hearing from you! 

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