Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.
The Offer:
Serve as the first point of contact for customers with technical support issues.
Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products.
Analyze and diagnose issues, recommend solutions, and document cases accurately.
Provide known fixes and workarounds when available.
Escalate unresolved technical problems to the appropriate teams.
Benefits:
Competitive salary: 21,600 gross/year + up to 2,400 gross/year in bonus.
Full-time Spanish contract (Monday to Friday, 8 AM - 5 PM).
Paid training on company products and technologies.
Relocation support.
Modern office in Benalmádena, near the beach.
Requirements:
Bilingual or proficient in Danish with fluent English.
1-2 years of experience in technical support roles.
Strong troubleshooting and problem-solving skills.
Proficiency in Windows/Linux OS.
Networking troubleshooting knowledge.
Excellent communication skills and ability to work under pressure.
Basic knowledge of virtualization (a plus).
Experience in storage networking (preferred but not required).
