Service Manager for Azure AD/ Entra ID (Global role, 100% remote, Czech-based) in CZECHIA

Join the Team: Service Manager Azure AD

Location: Prague, Czechia (with work from home possible)

Contract: Full-time, Permanent role

Salary guide: 60k+ Euro/year

We welcome applications from EU-based candidates. Relocation assistance provided.

About the company

Our client is a Fortune Global 200 company dedicated to shaping the future of business through impactful HR business consulting and solutions. A global leader in HR business services, the company partners with 100,000 organizations in 60 countries to deliver innovative talent solutions and advanced technology. With 34,000 employees, it helps businesses navigate a dynamic global economy, driving success and resilience.

About the role

This is a global role, where you’ll be leading the Azure AD service from their IT Center of Excellence. As the Service Manager for Azure AD, you’ll ensure that Azure AD stays secure, well-maintained, and aligned with partners’ agreements and internal security standards. You’ll have a central role in shaping and managing this essential service for our entire enterprise globally.

What you’ll be doing:

• Manage service providers to resolve Azure AD issues, ensuring efficient technical support for escalations.
• Prepare and optimize the infrastructure for seamless cloud operations.
• Keep all services secure by addressing known vulnerabilities promptly.
• Ensure anti-malware solutions are active and effective across all servers.
• Guide servers through the onboarding process with the Privilege Access Management tool for added security.
• Maintain compliance with internal security standards and group policies.
• Partner with local teams and projects to adjust service use, ensuring it's the best fit for the needs.
• Lead efforts to continuously improve service delivery.
• Track and manage SLAs and KPIs to meet service contract expectations.

Who we are looking for:

• You have at least 3 years of experience in service management/ administration experience in an IAM/Azure AD/AD area.
• You’re comfortable in large, global companies and environments, familiar with complex business processes and working with teams across various regions.
• You have hands-on experience managing or working closely with outsourcing partners and service providers.
• A degree in Information Systems or a similar field
• Project Management education and experience.
• ITIL v3 certified.
• Occasional travel required

Some Benefits:

• Relocation Support: We’re here to help with your move (if applicable).
• Yearly bonus of up to 10% of your salary
• 25 days of paid vacation, plus an extra 6 sick days
• Training and courses, fully covered
• Monthly pension allowance
• Work from modern, comfortable offices or work from home full-time

Why choose us?

Our client is proud to be a global thought leader leading 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over an extensive portfolio of global brands. They empower their colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives.

That’s why they will give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

-----

We welcome applications from EU-based candidates. Relocation assistance provided.

Sounds interesting? Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with info@fullstacktalents.com

We are looking forward to hearing from you!

By replying to this job offer, you agree to process your personal information and confirm that you have had the opportunity to learn about our handling of your personal data.

Guaranteed reply to all applicants!