Job Title: Warehouse Supervisor Reporting to: Head of Logistics & CS
Level : L05
Location: SodaStream Australia – Knoxfield, Melbourne
Purpose of the position
Reporting to the Head of Logistics & CS, the Warehouse Supervisor will be responsible for all aspects of shipping, receiving, warehousing, inventory and logistics.This role must comply with all relevant security, safety and quality standards and regulations.
Furthermore, the Warehouse Supervisor will provide vital support to the Head of Logistics & CS and key stakeholders of the organization. This is a key position that requires a strong people leader to create a superior customer experience by overseeing the picking, packing and dispatch of our products.
Responsibilities And Duties
Ensure optimal levels of performance by planning, organising, leading, and controlling inbound receivals, site warehouse operations and outbound dispatch.
Focus on safe operations, high quality, delivering for our customers, managing cost & leading our people.
Measure and report on KPI’s that impact the pillars of SQDCP.
Lead, train, cross skill and engage your team to meet weekly targets and business objectives.
Develop warehouse operation systems by determining product handling and storage requirements, equipment utilization, inventory management, day to day operational management of repack/distribution requirements.
Create a high performing team focused on root cause analysis and problem solving.
Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
Ensure all customers orders are picked, packed, and dispatched in accordance with company policy. Maintain 5S work practises and have processes and procedures kept up to date.
Create and deliver on waste reduction and continuous improvement initiatives.
Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
Proactively manage staffing levels to meet business objectives.
Liaise with customer service to ensure products are available for delivery as required.
Work closely with Inventory team on stock management, cycle counts, stock rotation, re-pack activities and stock takes.
3PL co-ordination and management.
Work Standards
Ensure a safe work environment and drive incident free culture
Zero breach of Employee Handbook policies & procedures
Maintain 98% inventory accuracy
Maintain robust staff morale and develop your people
Personal Qualities & Behavioural Traits
Team place who can accept direction and work within the context of a plan or a broader goal
People management skills, inspire, lead and motivate a team of people
Great work ethics, honesty, flexibility, accountability, transparency, service, and integrity
An enthusiastic and flexible approach to work
Customer focused with quality and service in mind
Excellent time management skills
Ability to meet deadlines
Ability to manage warehouse space
Ability to multitask and successfully work as part of a team
Skills Required
Expertise in warehouse management procedures and best practices (2-4 years in similar role)
Hand on Leader with a high level of attention to detail
Physically fit – able to lift up to 20kg
Well organised with excellent verbal and written communication
Understanding and adherence of OH&S and a zero harm Workplace Safety Policy
Microsoft experience or similar ERP knowledge, Oracle preferred
Current Forklift Licence
Experienced with Warehouse Management Systems
Excellent Microsoft Office suit skills
Requirements
Expertise in warehouse management procedures and best practices (2-4 years in similar role)
Hand on Leader with a high level of attention to detail
Physically fit – able to lift up to 20kg
Well organised with excellent verbal and written communication
Understanding and adherence of OH&S and a zero harm Workplace Safety Policy
Microsoft experience or similar ERP knowledge, Oracle preferred
Current Forklift License
Experienced with Warehouse Management Systems
Excellent Microsoft Office suite skills
Applicant must have valid work rights to work in Australia.
The company will not be able to support any VISA sponsorship or relocation charges request.
