Who we are:
Bitrock is a high-end consulting and system integration company, strongly committed to offering cutting-edge and innovative solutions in the field of DevOps & Site Reliability Engineering, Custom Software Design & Development, User Experience & Front-end Engineering, and Data & Analytics.
Bitrock has the ambition to accompany companies along their evolution path, becoming a center of excellence in the design and development of software solutions that can help them provide advanced digital services that are truly resilient, sustainable and based on data.
The effectiveness of Bitrock solutions stems from Partnerships with key technology vendors, like HashiCorp, Confluent, Lightbend, Mediterian and Radicalbit.
Who we are looking for
We are looking for a Product Manager Freelance for a digital investment platform that offers a range of services to help people invest their money.
What you will do
- You’ll join the Client Product team and take ownership and responsibility for a part of their domain and platform, including the respective business KPIs.
- You’ll work alongside an engineering lead and a dedicated team of software engineers in Client's team.
- You’ll speak and collaborate with key stakeholders to prioritize what your team focuses its time on now, next and later in terms of development, support and maintenance of the wealth management products and capabilities.
- Your time and focus will shift between the discovery track and delivery track of a dual-track product development process. On the discovery track, you’ll collaborate with your team and key stakeholders to generate and validate ideas for the team's backlog. While on the delivery track, you’ll make sure your team has everything they need to successfully execute on those ideas.
- You’ll own the relationship with key partners and service providers on whom we rely to operate our products and services.
- You’ll collaborate with fellow Product Managers and key stakeholders on the product strategy.
- You’ll ensure that all product decisions and initiatives align with Moneyfarm's mission and vision, fostering a culture of integrity and customer-centricity in all aspects of product development and delivery
- You’ll report to the Lead Product Manager responsible for CX and Wealth.
Responsibilities
- Define, plan, prioritise, and communicate the team’s roadmap, ensuring alignment with business objectives and focusing on strategies that drive conversion optimisation and user engagement, adapting as needed.
- Improve product management processes through trend analysis, retrospectives, and feedback loops.
- Foster cross-functional collaboration for innovation and problem-solving, ensuring that all teams adhere to consistent UI/UX standards.
- Analyse market trends, competitors, and customer feedback to identify opportunities for product innovation, focusing on features and enhancements that improve conversion rates and user satisfaction.
- Mitigate technical and regulatory risks to ensure compliance, minimise disruptions, and maintain a consistent, user-friendly experience across platforms.
- Develop and maintain product documentation to support internal teams and users.
- Lead post-launch analysis and gather feedback for continuous product improvement, using insights to enhance conversion performance and UI/UX consistency.
- Act as Product Owner in Agile ceremonies, guiding team priorities and tasks while advocating for conversion-focused features and design consistency.
- Keep stakeholders informed of team progress and changes in priority.
- Utilise data-driven insights to inform decision-making, prioritise initiatives, and refine strategies to maximise conversion and ensure a cohesive user experience.
- Ensure product adoption aligns with forecasts, optimising onboarding and engagement strategies to improve conversion and retention.
- Engage with customers to understand and address their needs effectively, applying their feedback to improve UI/UX and conversion opportunities.
- Uphold Moneyfarm’s core values in all aspects of product development and delivery, while ensuring a user-centric approach that enhances conversion optimisation and consistency across all teams.
Requirements
- Fluent in Italian and English.
- Minimum of 2 years experience in a relevant product role.
- Knowledge and experience in Financial Services, particularly retail savings, investment, and/or insurance products in the UK and/or Italy.
- Comfortable navigating and adhering to strict regulatory requirements, such as KYC, AML, and financial reporting regulations like MIFID, CRS, and FATCA.
- Proficient with technology, collaborating closely with Software Engineers and Designers to optimise customer experience.
- Demonstrated ability to lead cross-functional teams, achieving desired business outcomes through influence and trust.
- Hands-on experience in user research or collaboration with UX design teams to create intuitive digital interfaces.
- Strong analytical and problem-solving skills, utilising data to inform decision-making.
- Experience with Agile software development methodologies, including Scrum and/or Kanban.
- Skilled in building and managing relationships with stakeholders, adapting communication styles as needed.
- Ability to understand and manage complexity, making trade-offs to optimise outcomes for customers and the business.
Mode of work: full remote, in Italian time zone (CET)
Duration of engagement: 6 months
Recruitment process:
Our recruitment process has 3 stages:
- First discovery interview with our HR team
- Technical interview with our Team Leaders
- Technical interview with the final customer
How to apply:
- You can apply via LinkedIn or send your cv to hr@fortitudegroup.it
