Systems Administrator (Mac OS)

SupportNinja • Philippines
Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

Work Set Up: Permanent Remote

Equipment provision: TBD

Type of Contract: Full Time

Start date: ASAP

Schedule: TBD

What does a day in the life as a Systems Administrator look like?

  • Manage, configure, and troubleshoot MacOS systems.
  • Ensure MacOS security hardening (encryption, firewall, endpoint security).
  • Deploy and manage corporate-approved applications for MacOS.
  • Ensure timely software updates and patch management across all company devices.
  • Enforce license compliance and software inventory tracking.
  • Perform IT asset management, ensuring accurate tracking of all company devices.
  • Configure and manage Wi-Fi policies for remote employees.
  • Ensure device encryption and remote wipe capabilities for lost/stolen devices.
  • Administer and configure JAMF Pro for Mac device management, security enforcement, and policy configurations.
  • Deploy and maintain JAMF Connect for seamless Okta-based authentication and user provisioning.
  • Implement Device Trust policies to ensure secure access based on device posture and compliance.
  • Monitor and enforce MacOS security policies (e.g., encryption, software updates, compliance checks).
  • Ensure seamless onboarding and offboarding of employees, automating provisioning processes when possible.
  • Support GSuite security best practices, including email security, access controls, and DLP policies.
  • Maintain Google Workspace (GSuite) user accounts, security settings, and data policies.
  • Sees tasks through to completion and offers support as needed
  • Able to communicate clearly and effectively with teammates, leadership, and client contacts
  • Perform other duties as assigned.


What are the required qualifications for a Systems Administrator?

  • At least 2+ years of experience in a Systems Engineer or similar role.
  • Experience with MacOS environment management.
  • JAMF Pro Proficiency: Experience administering and configuring JAMF Pro for Mac device management and has the ability to deploy and maintain JAMF Connect.
  • Knowledge of Okta or other similar authentication platforms.
  • IT Asset Management: Experience with IT asset management and software inventory tracking.
  • Google Workspace (GSuite) Administration: Experience managing Google Workspace user accounts, security settings, and data policies.
  • Knowledge in Blockchain technology is a good must have.
  • Strong problem-solving and troubleshooting skills.
  • Understanding of security best practices and compliance requirements.
  • MacOS expertise: Proficient in managing, configuring, and troubleshooting MacOS systems and has a strong understanding of MacOS security hardening (encryption, firewalls, endpoint security) as well as software updates and patch management for MacOS.
  • Knowledge of implementing Device Trust policies within JAMF.
  • Understanding of GSuite security best practices (email security, access controls, DLP).
  • Endpoint Security: Knowledge of endpoint security solutions and their implementation as well as experience with device encryption and remote wipe capabilities.
  • Networking: Ability to configure and manage Wi-Fi policies.


Core Competencies

  • Communication skills, Transparency, Proactiveness
  • Problem Solving skills and Decision making
  • Organization skills and Result Oriented
  • Logical Thinking skills
  • Multitasking


Ninja Perks and Benefits

  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development
  • Employee Referral Program


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