Branch Manager (Immigration Experience Only) in SAUDI ARABIA

Company Description

Trenity Consultants is a team of resettlement experts specializing in providing custom relocation solutions for migration, settlement, and placement. With expertise in assisting skilled professionals, HNIs, students, and other aspirants, we offer services ranging from Citizenship/Residency by Investment to Study Visa and Work Visa solutions.

Role Description

This is a full-time on-site role for a Branch Manager (Immigration Experience Only) located in Riyadh. The Branch Manager will be responsible for overseeing day-to-day operations, managing staff, ensuring excellent customer service, and executing projects related to immigration services for Canada/Australia/Europe and other countries where aspirants are looking to live/work/settle permanently

• Achieving monthly sales target with Team
• Achieving branch Sales targets on Monthly, Quarterly and yearly basis
• Coordinate with Digital Marketing team, Accounts, Operations and Immigration in case of issues related to Immigration Consultants.
• Assign tasks to his/her team members based on targets
• Prepare a Sales Marketing Plan and Budget for the Branch and ensure its implementation.
• Training and Upgrading knowledge about immigration, in the branch on various services offered by company for contribution in branch business to Achieve monthly sales target.
• Ensure timely submission of reports in proper formats as laid down by the management and teams to fulfill daily and monthly tasks of sales, callings and meetings
• To help the team to implement process to identify customer needs, assessing their risk appetite providing them investment options and ensuring highest level of service to the customer.
• Has to ensure relieving formalities and other related issues handled efficiently and effectively by his/her team members.
• Conflict resolution of the branch

Requirement:

Qualifications

• Bachelors or Post Graduate in any stream
• Analytic Skills and Project Management expertise
• Strong Communication and Customer Service abilities
• Experience in Customer Experience management
• Ability to handle various immigration-related tasks
• Knowledge of immigration laws and regulations for Canada/Australia/Europe
• Excellent Communications skills English/Urdu/Hindi
• Candidates with 5 years experience in Immigration industry will be preferred
• Should have good team handling experience.

Candidate Profile:

• Consulting and client handling skills
• Knowledge on CRM on Salesforce /Zoho or any sales crm
• Strong relationship-building skills
• Excellent problem-solving and customer service skills

Perks and Benefits:

• Salary based on Experience, as well as the Candidate’s Skillset
• Assured monthly performance Incentives