Quality Assurance Specialist - Content Moderation - Relocation to Greece in EUROPEAN UNION

At Teleperformance, we are committed to ensuring a safe and engaging online experience. We are looking for a Quality Assurance Specialist to support our content moderation team by maintaining high accuracy, compliance, and performance standards. Your expertise will enhance team performance, drive continuous improvement, and contribute to a safer digital space.

Note: This position is not a remote/work-from-home position. Our team is based in our state-of-the-art offices in Athens, Greece.

What You’ll Do:

• Monitor and evaluate content moderation for accuracy and compliance
• Conduct audits, identify trends, and recommend improvements
• Provide structured feedback and coaching to moderation teams
• Collaborate with stakeholders to refine guidelines and best practices
• Generate reports on quality performance and emerging content trends
• Organize calibration sessions and assess training needs for new hires
• Support problem-solving initiatives with data-driven insights
• Ensure compliance with industry regulations and internal policies

What You Bring:

• Language Skills: Proficiency (C2) in Dutch, Finnish, Swedish or Norwegian plus English (C1+)
• Experience: 1+ year in quality assurance, content moderation, or trust & safety
• Skills: Strong analytical, communication, and problem-solving abilities
• Tech Knowledge: Windows/macOS, Microsoft Office (Excel, PowerPoint), typing speed 20+ WPM

Why Join Us?

At Teleperformance, we don’t just offer jobs—we build careers. As a global leader in customer experience management, we provide a collaborative, diverse, and inclusive work environment where your skills and ideas truly matter.

• Competitive salary & benefits that recognize your hard work
• Relocation support: We cover your flights, temporary accommodation, and housing assistance
• Career growth & professional development through ongoing training and mentorship
• A dynamic, mission-driven culture that values innovation and continuous improvement
• Global impact—be part of a company shaping safer digital experiences worldwide

Apply now and join a team that values excellence, integrity, and growth.