ASD6 & EL1 Enterprise Application Administrator in AUSTRALIA

The Role

The Digital Workplace Services (DWS) section within Enterprise Technology Division is responsible for the delivery and support of corporate ICT platforms to ASD and its customers. This includes enterprise-scale collaboration tools, information and records management software, IT service management capabilities and a suite of developer enablement tooling.

DWS is seeking highly motivated and experienced Enterprise Application Administrators to lead the technical evolution of some of ASD’s most critical computer systems, through the oversight of day-to-day operations of its corporate ICT environments. For DWS, platforms we support include, but are not limited to:

• Atlassian Cloud and Data Center Bitbucket, Confluence, Crowd and Jira
• Elastic Stack (Elasticsearch, Logstash, Kibana, Beats)
• JFrog Artifactory
• Microsoft M365 for Enterprise
• Microsoft SharePoint Server, SQL Server and System Centre Service Manager
• OpenText Content Manager (Formerly TRIM / Records Manager)
• Totara Learning Management System
• And many other Open Source, Commercial and Government-off-the-shelf enterprise capabilities.

All of DWS’s Infrastructure-as-a-service (IaaS) applications are hosted on a mix of Windows Server and Red Hat Enterprise Linux virtual servers, and in some instance are containerised using Docker or Kubernetes, so experience with one, some or all of these technologies will be extremely beneficial. DWS also supports capability hosted in Azure and Amazon Web Services (AWS), so experience with one or both of these cloud platforms with also be extremely beneficial

About our Team

ASD is entering an exciting phase of growth, innovation and transformation. Our agency has committed to delivering REDSPICE, which is the most significant single investment in the Australian Signals Directorate’s 75 years.

Beyond being part of a great team and having the opportunity to work across a range of technologies and challenges, ASD also provides benefits including:

• An additional allowance of 4% on top of substantive salary which is superannuable
• Performance-based pay increases
• Initiatives to recognise specific skills which may attract additional remuneration upon successful application.
• Positions that may attract Relocation Assistance.
• Promotion opportunities and pathways
• Flexible working arrangements
• Generous support for training and development

Our Ideal Candidate

Our ideal candidates for the ASD 6 and EL1 Enterprise Application Administrators will have broad experience in supporting the front and back end of enterprise applications, with EL1 candidates demonstrating subject matter expertise in one or more of the platforms listed in “About this Role” and has strong stakeholder management experience. Our ideal candidates will also have broad experience supporting Windows Server and/or Red Hat Enterprise Linux virtual servers in support of the hosted enterprise applications.

Our ideal candidates will bring new ideas to the table, based on their experience supporting enterprise platforms in previous roles, improving the way our teams do business and improving the overall quality of service we provide to our customers. Our ideal candidates will also have a strong willingness to learn new technologies to assist in supporting existing platforms and expand their own skillsets.

Our ideal candidates will be good team players, willing to help others in the team to solve problems, be collaborative by sharing their ideas and knowledge with team members, clients and stakeholders and be open to feedback from others. Our ideal candidates will also have an ability to think critically and apply their technical expertise to unconventional situations.

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies.

Application Closing Date: Sunday 2 June 2024

For further information please review the job information pack, reference ASD/04438/24 on https://www.asd.gov.au/careers