Benefits Manager - up to £115,000
The Benefits Manager is responsible for planning, designing, compliance, implementation, and administration of employee benefits, retirement, and wellness programs. Scope includes EMEA and APAC countries for approximately 2,000 employees across 10+ countries. Be the 'go to' for all employee questions and a solutions wizard by solving problems with interpreting benefit policies and procedures.
Roles & Responsibilities:
Oversee the daily management and administration of all employee benefits programs, including retirement plans, insurance, disability coverage, and potentially mobility and relocation services. Ensure efficient processes for enrolments, changes, and terminations, while recommending and implementing improvements.
- Evaluate and suggest benefits options to management by analysing employee needs, emerging trends, market conditions, and associated costs.
- Establish and maintain strong relationships with brokers and insurance providers to ensure excellent service quality and effective program design. Collaborate with Benefits Managers in other regions (US, India), HR Legal, Payroll, and Finance teams, as well as business leaders and employees.
- Partner with vendors and Marketing to create clear and engaging employee communications about benefits offerings.
- Review and approve benefits billing statements to ensure accurate account reconciliation.
- Lead the annual open enrolment process across various locations. Provide educational sessions to employees both onsite and remotely.
- Ensure the organisation complies with relevant regulations pertaining to employee benefits and stay updated on changes in legislation.
- Maintain accurate records and update benefits information as needed, ensuring all approved changes are accurately reflected in benefit plans and payroll deductions.
- Audit HR and benefits data to ensure accuracy, addressing any discrepancies as they arise.
- Serve as backup support for global benefits managers and participate in special projects as needed.
Qualifications & Experience:
- A Bachelor’s degree in Human Resources or a related field, or equivalent practical experience.
- Solid experience managing the administration of benefits and retirement plans.
- In-depth knowledge of regulatory standards across EMEA and APAC regions.
- Expertise in health and welfare, retirement, leave management, and wellness programs tailored to diverse workforces.
- Ability to work collaboratively, prioritise tasks, and multitask in a fast-paced, deadline-driven environment.
- Familiarity with best practices in payroll and benefits administration.
- Proficiency in Excel and other analytical tools, as well as solid experience using PowerPoint, Word, and Outlook.
Other Details:
- This is a hybrid position based in London, requiring three days in the office per week.
- Reports to the HR Director, EMEA. Over time, the role will evolve into a centre of expertise for benefits.
- Some travel will be required for open enrolment events and HR offsite meetings.
