Service Delivery Manager for Active Directory (Global role, 100% remote, Czechia-based) in CZECHIA

Join the Team: Service Delivery Manager for Active Directory

Location: Prague, Czechia (with work from home possible)

Contract: Full-time, Permanent role

Salary guide: 55k-60k Euro/year

We welcome applications from EU-based candidates. Relocation assistance provided.

About the company

As a Fortune Global 200 company, our client is dedicated to shaping the future of business through impactful solutions. A global leader in business services, the company partners with 100,000 organizations in 60 countries to deliver innovative talent solutions and advanced technology. With 34,000 employees, it helps businesses navigate a dynamic global economy, driving success and resilience.

About the roleThis is an internal global role. The Active Directory Service Delivery Manager ensures that the Active Directory estate is secured, well maintained and managed accordingly with partners' contractual agreements as well as in line with internal security and group policies.

What You’ll Be Doing:

• Manage Active Directory escalations and ensure compliance with policies and standards.
• Implement secure access controls and prepare infrastructure for new OS versions.
• Address vulnerabilities and maintain anti-malware protection across servers.
• Oversee server onboarding into the Privileged Access Management tool.
• Ensure compliance with contracts, security policies, and accurate CMDB records.
• Automate processes, develop scripts and manage monitoring and alert systems.
• Optimise service usage through collaboration with local teams and projects.
• Lead service governance, monitor SLAs/KPIs, and drive continuous improvements.

Some Benefits:

• Relocation support if applicable
• Annual bonus of 10% of your salary
• Enjoy 25 days of paid vacation, plus an extra 6 sick days
• Meal vouchers, plus a company-provided laptop and smartphone
• Paid for training and courses, fully covered - because we believe in investing in your growth.
• Transport allowance
• Monthly pension allowance
• Work from modern, comfortable offices in Prague, or at home if you wish.

About you

• You have a minimum 3 years of specific experience in an IT system engineering role in an IAM/Active Directory area
• Strong Technology and IT Infrastructure background.
• Good understanding of large/global organizations, business processes and corporate culture working across multiple geographies.
• Experience in managing/working with outsourcing partners.
• University degree in Information Systems subject or any comparable education.
• ITIL v3 certified.
• Occasional travel is required.

Why choose us?

Our client is proud to be a global thought leader leading 30,000+ colleagues with a collective spirit working in over 60 countries globally.

They empower colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why they will give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

We welcome applications from EU-based candidates. Relocation assistance provided.

Sounds interesting? Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with info@fullstacktalents.com

We are looking forward to hearing from you!

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