We’re hiring IT Support L1 rockstars for one of our US-based clients!
Competitive pay: $1,000 - $1,300 (based on experience and English proficiency)
Location: 100% Remote
Apply now or send your CV in English at apply@bluskygrp.net
At Blue Sky Solutions, the sky’s the limit.
Requirements:
Project Management Skills: Ability to manage onboarding timelines, coordinate resources, and ensure deadlines are met.
Time Management: Efficiently prioritize and handle multiple onboarding tasks simultaneously.
Customer Service & Soft Skills: Exceptional communication and interpersonal skills for maintaining positive customer relationships.
Executive Reporting Experience: Capability to provide clear, concise updates to executives and leadership teams.
Clarity in Communication: Proficient in both verbal and written communication to ensure clear understanding, especially in a remote or outsourced setting.
Problem-Solving Skills: Ability to identify and resolve onboarding challenges effectively.
Technical Aptitude: Familiarity with the basics of cloud-hosted environments, though less technical depth is needed compared to Support agents.
Team Collaboration: Comfort working closely with Support and other internal teams to ensure a seamless onboarding experience.
Detail Orientation: Meticulous in tracking customer requirements and ensuring all aspects of onboarding are completed accurately.
