Job Title: Insurance Advisor
Salary: £24,720 + Commission
Location: Hull, United Kingdom
Employment Type: Full-tIme, Permanent
Role Overview
Our client is a leading insurance brokerage providing tailored solutions to businesses and individuals across the UK. Known for their commitment to quality and ethical practices, they maintain a strong reputation for excellence in service delivery. The team is professional, collaborative, and dedicated to supporting career growth and development.
We are seeking a dedicated and customer-focused Insurance Advisor to provide comprehensive insurance services to both existing and new customers. This role requires excellent communication, sales, and organizational skills, alongside a deep understanding of insurance products and compliance with FCA regulations. The successful candidate will act with professionalism and integrity, ensuring customer needs are met with tailored insurance solutions.
Key Responsibilities- Identify potential sales opportunities from all incoming calls and inquiries.
- Provide specialized sales advice tailored to meet customer requirements.
- Analyze customer information and conduct research to make suitable insurance recommendations.
- Deliver a high standard of customer care and service at all times, adhering to FCA principles and rules.
- Actively contribute to achieving company sales targets and business objectives.
- Complete all supporting documentation accurately and in a timely manner.
- Maintain secure and compliant customer records in line with GDPR requirements.
- Stay updated on FCA rules, company compliance policies, and insurance principles.
- Persuade and influence customers to adopt suitable insurance products.
- Respond appropriately to customer feedback and individual levels of understanding.
- Build and maintain strong relationships with customers, colleagues, and other stakeholders.
- Maintain professional competence by adhering to the company’s training and competence procedures.
- Stay informed about market trends, compliance updates, and insurance products.
- Undertake additional duties as directed by management.
- Uphold the company’s standards of ethical behavior both inside and outside the workplace.
Requirements- Education: Educated to at least GCSE standard.
- Experience: Proven knowledge of insurance products and the insurance market.
- Experience providing specialized sales advice to support customer needs.
- Alternatively, a willingness to undertake relevant customer service and insurance training.
- Strong keyboard skills with proficiency in Microsoft Office (Excel, Word) and internet/email use.
- Excellent communication and interpersonal skills.
- Ability to match available products to customer requirements.
- Attention to detail and the ability to handle, analyze, and summarize information responsibly.
- Persuasive and influential with a customer-focused approach.
- Familiarity with FCA rules and guidelines.
- Understanding of GDPR and compliance with data protection regulations.
- Awareness of ethical financial practices and industry standards.
- Act with honesty, integrity, and professionalism at all times.
- Demonstrate a commitment to customer satisfaction and ethical practices.
- Ensure transactions are clear, straightforward, and compliant with regulations.
Visa Sponsorship: No Relocation: No Reason for hire: Growth
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