🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:
Talent Acquisition is playing a critical role in fuelling Mews’ ambitions by attracting and building the teams we need to succeed. We see making high quality hires as the core of what we do but no means the limit of it. We have ambitions to be a world class function and have our work truly propel Mews forward.
- We must be clear and intentional about the Mewsers we believe will thrive here and work to attract them.
- Our assessment processes should be equitable and lead to us building healthy and diverse teams
- We need to inspire great hiring behaviours that lead to sound hiring decisions and flawless candidate experiences.
- Support movement within Mews so we become renowned as destination to grow and develop your career.
As one of our Senior Recruiters in the team, you will be part of our business partnering layer for Customer Success and Support with responsibilities to own delivery to for this entire department. You will be accountable for delivering that world class service that we aspire for, managing those stakeholders, ensuring we act in a fiscally responsible manner and delivery is in line with demand.
✅ Your mission, should you choose to accept it:
Business Partnering
- Able to work with autonomy and own the relationship with a group of senior stakeholders (VP and above leaders) or an entire function. This goes beyond purely reactive recruiting - you are an advisor and enabler of their strategy and vision.
- You are responsible for delivery and able to work with your stakeholders to prioritise their hiring demands and ensure they are aware of TA’s capacity
- You have the competency and ambition to educate and level up your stakeholders on items that could prevent us becoming a world class recruiting function.
- Form a relationship with FP&A teams and business stakeholders to effectively manage future hiring and ensure our costs are in line with headcount plan
- Able to influence and educate on why certain locations should be considered for Talent and hiring.
- You become a trusted team mate to the People Business Partner, sharing the responsibility to solve problems with your shared stakeholder group and supporting each other.
Technical Competence
- You are comfortable using data and leveraging it to create compelling reasons for your stakeholders to build and maintain positive behaviours.
- You have a high level of competence sourcing your own data from various sources (HRIS/LinkedIn/ATS) and using it to learn and optimise how you recruit.
- Able to build structured hiring processes with hiring teams that lead to impactful hires and healthy teams.
- Comfortable developing recruiting strategies for complex roles and backlogs of hiring and executing against that.
- You are versatile and able to support other team members or pod mates if demand spikes in their area.
- Able to create content that can be shared externally to support our hiring goals and positively impact out employer brand.
- Comfortable leading training and enablement sessions for your stakeholder group, such as interviewer training.
- Have a good competence in leading smaller team impacting projects in line with our broader PPL project practices.
Behaviours
- You are recognised in our team as a thought leader, bringing a fresh perspective to how we work and new ideas on how to improve
- Take accountability for the Pods performance vs our OKRs, diving deep into the data to form opinions and engage and coach the team to hit them.
- You set the standard and adhere to our team processes flawlessly execute offers.
- You are keen to develop new ways of working and contribute to team impacting projects.
- Within your team, you are recognised as a champion of our feedback culture, helping to coach and level up those around you and celebrating their success.
- In team meetings you engage actively with the content and participate in conversations.
- Create and foster a positive impression of yourself, our team and Mews in internal and external communities.
Delivery Expectation
- Hiring performance is in line with team expectations:
- GTM – 45 roles closed per year
- Contribute and ensure progress is made towards OKRs and goals within TA.
- Lead smaller team projects within the performance cycle
- Accountable for trying to improve recruiting metrics that impact the quality and efficiency of our work.
- Able to form and nurture, positive working relationships with key stakeholders, within the business, PPL team and finance.
🤝️ You’ll be a great fit if you bring a few of the below with you:
- Demonstrated ability engaging with and attracting passive candidates via sourcing.
- Experience building a diverse pipeline of candidates.
- High touch philosophy with applicants, candidates, referrals and employees to ensure everyone involved with the hiring process has an excellent experience regardless of outcome.
- An interest in recruiting projects, to create process improvements.
- Able to effectively partner with stakeholders and use data to drive process decisions
- Can operate autonomously on roles from junior to VP, and comfortable working closely with C-Suite Stakeholders
- Can build highly structured interview processes that enable Mews to hire at pace and with high quality.
How to stand out as a Senior Recruiter Applicant:
- We do not use any AI to review your CV, a recruiter looks at every single one. So instead of using key-words, show us the impact you've had through your career.
- Show, don't tell us you are confident with data. This means including the number of hires you make, your core stakeholder group, and the impact of any projects.
- We don't require a cover letter here, but we are an asynchronous culture so including a Loom introducing yourself would be extremely welcome (but not required).
The process for this role will be as follows:
1. Interview with the Hiring Manager
2. Submission of a written task, combined with a review of the task with our VP TA
3. Meeting with our CPO, a key Stakeholder and a Meet and greet with the team.
🎉 What’s in it for you?
Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:
- Participation in the Company shares program
- Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
- (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being)
- Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials
