IT Engineer in PORTUGAL

We are SGF, and we are looking for an IT Engineer to work for one of our clients in Portugal.

You will work for a company that offers computer consulting services, where you will be able to have contact with cutting-edge projects that help develop your professional career.

Requirements

• Bachelor's and/or Master’s in Computer Science or similar.
• 4 or more years of professional experience in roles as:
• IT Operations Manager; SiteReliability Engineer lead; Platform, Engineer lead; Production Support lead; Devops team lead, Infrastructure lead; Cloud Operations lead; Systems Engineering lead.
• Hands-on technical expertise in last year at least in one type of technology solution (e.g.. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions).
• Good level of English (minimum, B2 level).
• Willingness to travel.

Nice to have

• Experience ith APM monitoring tools (e.g. Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack.
• Experience with Issue & Tracking systems (e.g. JIRA or ServiceNow)
• Knowledge in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies).
• Knowledge in Cloud environments (e.g. Azure, AWS or GCP).
• Knowledge using relational databases or NoSql (e.g. Oracle, SQL Server, PostgreSQL, Cassandra)
• Good level of Spanish.

Responsibilities

• Act as the primary point of contact for the project, coordinating between Competence Center teams and client stakeholders to address daily technical and operational needs.
• Ensure project documentation is consistently up-to-date, providing the necessary pre-requirements for the team to execute their work efficiently.
• Lead technical discussions in client meetings, report on task progress, participate in task force or firefighting meetings, and translate client requirements into actionable tasks.
• Proactively identify and manage value-driven tasks with the client that contribute to project success.
• Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Competence Center, ensuring alignment with project objectives.
• Proactively identify and manage value-driven tasks with the client that contribute to project success.
• Become the technical subject matter expert in Crossjoin’s performance methodology, particularly in addressing complex performance challenges such as production firefighting, business processes optimisation or technical assurance activities.
• Provide technical leadership by ensuring the successful delivery, implementation, and verification of recommendations and solutions aimed at resolving major incidents, and oversee service delivery to meet or exceed client expectations.
• Mentor and guide team members on best practices and ensure technical excellence throughout the project lifecycle.

We offer

Long therm contract (1 year with real possibilities to extend over time).

Salary range: 35-40€/hour.

Possibility to work fully remote, but preferably going to the office for specific issues.