Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.
Responsibilities
Manages the daily activities of the HR Operations cluster in France
Setting priorities for the team and to ensure that all established service levels are maintained for FMC employees
Collaborate with business partners to continually improve the operations and efficiency of the department.
Ensuring prompt and accurate HR Operations services delivery according to the defined Service Level Agreements and signed-off Standard Operating Procedures (SOPs), agreed KPIs and quality targets
Working with local payroll, workforce management, benefit vendors and third party providers to ensure timely and accurate service delivery
Closely collaborating with internal departments and HR Center of Excellence teams e.g., Employee Relations, Total Rewards, Talent Acquisition, Finance to support and enhance cyclic processes
Delivering HR transformation Program on agreed timeline together with global project team and nominated team members
Providing support and guidance on diverse HR Operations queries
Continuously focus on process standardization, improvement and quality
Supporting or leading various projects as assigned by a direct manager
Requirements
Strong knowledge of local legal rules related to French HR administrative processes related to workforce management (labor inspection, tax department, contracts management)
Strong knowledge of local mandatory benefits and training administrative process in accordance to the French legislation
Ability to assimilate and handle multiples local CBA (Pharmaceutical, plastic, hospital) and multiple agreements across various mu entities
Solid (8+ years) experience in people management, including managing complex processes and teams (15-20+ people), preferably within international environment in HR Management (Shared Services Operations will be an advantage)
French native (C2) and advanced in written and spoken English (C1)
Experience in Workday and ticketing tool eg Service Now
Preferred experience in overseeing both in-house and managed service payroll service models, across multiple systems and service providers
High degree of initiative-taking behavior and result orientation
Excel in positive energy, optimism and enthusiasm
Clear drive for results and demonstration of a real ‘can do’ mentality
Excellent interpersonal and communication skills
Ability to adapt quickly to changing priorities
Our offer:
An attractive salary package with a profit-sharing bonus
Competitive mutual insurance
A progressive 13th month
13 days RTT
Ticket restaurant 10€ / day 60% paid by the employer
