Inside Sales Representative in CANADA

What are we looking for:

At Aptum, we give the freedom to people to be who they are, to define and achieve their objectives, in their own way, in order to succeed in their goals. Part of our core values is to build meaningful relationships with one another, whether it’s your colleagues or your customers.

As an Inside Sales Representative, you are handed an assigned set of accounts. The position is responsible for retaining the existing customer through renewals, and for finding new opportunities to expand their account.

Aptum offers a unified platform that bridges disparate technologies, creating a seamless hybrid and multi-cloud experience. As the first point of contact to the customer, the Inside Sales Representative is expected to engage with all levels within the customer’s organization, effectively communicate our story and our values, find the right internal resources to tailor our solutions and services in order to provide to our customers the freedom to choose and to innovate.

Primary Responsibilities:

• Own the full cycle of the Sales portion of our Customer Journey, which includes the following phases, but not limited to pre-sales, active sales, negotiation, deal close and handoff for implementation. This includes full autonomy on paperwork preparation to conclude the sale (presentations, proposals, contracts).
• Grow and maintain the revenue within your current customer base through pro-active sales activity using the communication channels of your choice. May be involved in inbound lead qualification and working new business opportunities with potential customers.
• Execute against team’s sales campaigns.
• Proactively document your activity in CRM systems, to foster collaboration and proactive tailored solutions for your customers.
• Build strong relationships with other internal team members who will be supporting you while serving your customer and closing new deals, including, but not limited to, Sales Engineers and Customer Support.
• Champion customer satisfaction.
• Advocate for Aptum’s value proposition and adapt our recommendations and solutions to your clients’ needs.
• Stay current on existing products and services available at Aptum, and on the most trending products available in the industry, to better understand your customer and offer new solutions.
• Constantly be on top of your Sales and Revenue objectives (focus on monthly recurring revenue) and proactively search for new ways to develop your skills and your knowledge.
• This is a fully remote position.

Requirements:

• University degree in Business, Commerce or equivalent working experience.
• Minimum of 2 years of Sales experience in the IT industry (Managed Infrastructure and Cloud, NOT SaaS).
• Experience in Managed Services, Hosting Solutions, Data Centers solutions.
• Proven B2B sales record, with Small to Medium.
• Proven experience working remotely and achieving high standards.
• Asset – Salesforce CRM experience
• Which characteristics are best in our work environment? Curious, self-driven, empathetic, cares about building strong relationships, focuses on results, team player, initiative-taker, go-getter, hunger for knowledge.