Wellness Coach in IRELAND

About TELUS Digital

TELUS Digital (NYSE : TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages.

Learn more at: telusdigital.com

Position overview

This is a unique opportunity to join TELUS Digital in Ireland and be part of the team that really makes a difference. Our clients are amazing and world leading in delivering beautiful customer experiences.

You will get to work with smart and genuine people, in a friendly and multicultural environment that motivates you to give the best of yourself and help you to build a career. Your chance for success doesn’t necessarily depend on your education or your previous experience, and this is what we love about TELUS Digital. We can offer a promising career with lots of opportunities to progress within the company. We believe in supporting talent and encouraging our employees to grow and succeed.

Salary: 45K +Bonus

Sign on bonus for January 10th Start- 2,000K

Work style - Onsite based (Dublin city South)

Responsibilities

• Provide employees with tools to build emotional intelligence and resilience.
• Attend and lead informational and promotional Wellbeing activities during employee training sessions.
• Proactively reach out to employees and invite them to individual coaching or group sessions/workshops.
• Design, schedule and lead psycho-educational group sessions/workshops, outreach programs, team buildings and activities in accordance with the department objectives.
• Create and implement action plans with the aim to improve employees’ wellbeing.
• Lead projects or activities assigned by the wellbeing team manager.
• Regularly monitor, collect, evaluate, and report necessary data to keep track of employee’s progress.
• Gives personal example of conduct and ethics at the workplace;
• Provides opportunity for 1x1 sessions to team members on at least a weekly basis;
• Provides monthly group sessions for all team members;
• Adheres to all work related instructions from the direct Manager and in the order of hierarchy;
• Participates in all trainings relevant to the project;
• The employee is familiar with the company's internal policies and working rules;
• Getting familiar with the work and safety brief and all following updates;
• Follows and adheres to all internal company rules and policies as set by the organization's management and HR department;

Minimum Requirements:

• Fluent verbal and written command in English - minimum skill level required is C1 based on Common European Framework;
• Has experience in working in a similar capacity for at least 2 years (users/clients/patients facing)
• Proficiency in conflict and crisis management.
• Proficient user of the common office software applications.
• Outstanding communication skills, with emphasis on listening skills and empathy.
• Excellent interpersonal skills and a high level of discretion and confidentiality.
• Comfortable to work independently and a strong team worker.
• Demonstrated ability to perform well in a rapidly changing environment;
• Available to work on-site 5 days per week (Dublin 18)

We offer:

⧫ Stable job - permanent employment contracts, ⧫ Relocation packages for candidates moving to Dublin ⧫ Multiple bonuses: performance-based, language allowance ⧫ Great rewards for referring your friends: consistent bonuses and prizes ⧫ International career - regular training and international career opportunities ⧫ Multilingual exposure - improve your spoken and written language skills ⧫ Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long ⧫ Private medical insurance coverage (tenure based) – we work with one of the best suppliers - VHI where you will benefit from a Professional Package ⧫ Bike to work tax relief ⧫ Pension scheme ⧫ Maternity and Paternity leave