Senior Frontend Engineer in GERMANY

THE ULTIMATE OPPORTUNITY

Imagine a virtual customer support agent that works 24/7, speaks 109 languages, and instantly and intelligently gives customers the answers they’re looking for.

You don’t need to imagine because that’s Ultimate - the world’s most powerful virtual agent platform.

Powered by industry-leading AI, a laser-focus on customer experience and a world-class team across the globe, we’re committed to bringing joy and innovation to customer service.

With customers regularly ranking us #1 on G2, it’s no wonder some of the best brands in the world have already scaled their digital support with Ultimate - from Vodafone to Finnair, Gorillas to Zalando.

THE ULTIMATE DESTINATION FOR YOUR CAREER

At Ultimate, careers accelerate. New opportunities arise as the company is constantly evolving and our Finnish, no-ego culture means that everyone has a seat and a voice at the table. You’ll learn from some of the best and brightest minds, as well as having the opportunity to show us your brilliance and see the impact of your work.We truly offer career-defining opportunities.

With hubs in Helsinki, Berlin and London, alongside our ever-growing global remote workforce, you get to choose a working environment that suits you.

And we are proudly diverse - over 35 nationalities make up our worldwide team. Our Nordic ethics have created a culture where we can all lead by example and shape the company - and industry - we want to see, together.

The Ultimate Role:

We want to fundamentally change how people work in customer service, so we need a team of world-class talent.

As a Senior Frontend Engineer at Ultimate, you’ll be an integral part of this team from day one. You’ll be instrumental in the design and development of our SaaS platform, which allows our users to design conversations and automate workflows.

Neat architecture and good software engineering practices are your guiding principles, as you believe that excellent user experience is best built over a solid codebase.

You'll work closely alongside our product managers, designers, backend and wider technical team to scale up our platform and add new features, all while keeping a strong focus on user experience.

The Ultimate Responsibilities:

• Maintain and develop the Ultimate platform using TypeScript, React and other state-of-the-art libraries.
• Proactively suggest and pursue improvements on our codebase and architecture, from code-changes and testing to CI/CD and deployment.
• Contribute to modularisation and to scalable architecture solutions to both new and existing components.
• Build user-friendly frontend applications that help our clients to design conversations and automate workflows.
• Work closely with other members of the development team to ensure new product features are built stable and intuitive.
• Learn and experiment with new tools and technologies aiming to develop new product features, improve UX, and reduce code complexity.
• Stay up to date on industry trends, helping drive Ultimate to innovate.

The Ultimate Profile:

We’re looking for a communicative, experienced engineer with a product mindset who takes pride in producing slick applications which are easy and fun to use, built upon logical, simple and effective solutions to complex issues.

• You are familiar with the Web Standards and the inner workings of the browser and the internet.
• Writing tests for your code is a regular practice for you, and you encourage a testing culture in your team.
• You have strong programming skills in TypeScript and in React or similar tools (Angular, Vue, etc’).
• Server side, infrastructure and micro-frontends experience is a plus!
• You know how to approach performance bottlenecks and have the ability to come up with realistic solutions.
• You care deeply about engineering practices, as well as the end-user and your team.
• You love your job, you enjoy mentoring and enabling others and you know how to ask for help when you need it.
• You understand feedback as a tool for growth and utilize it to grow and encourage growth in others.
• You are curious and continuously learning new things that can add value to your job.
• You are a positive, proactive team player, have strong communication skills and high proficiency in English.

How do we measure success in this position?

• You contribute to the overall architecture and performance of our frontend application.
• You ship features with your team that solve real customer problems.
• You influence your team’s product direction with your ideas.

The Ultimate Offer

Transparency is important to us, so we want to be clear about what the Ultimate opportunity means for you:

• Generous PTO policy of 28 days per year.
• Truly flexible working. Office, home-based or a mix of both, you work where it works for you. We have office in London, Berlin and Helsinki
• Team Events all year long - meat-free BBQs, stand-up paddle boarding, volleyball… you name it, we’ll organise it, plus team off-sites to unite because we’re better together.
• A truly diverse team awaits you. 40% of our workforce identify as female and we come from over 35 nationalities.
• We can sponsor your visa if you'd like to relocate to Germany (not for the UK). Please note, we do not cover relocation costs.

Our Commitment to You:

Recruiting and developing a diverse range of talent is critical to our growth philosophy. We understand we might need to adapt our process and we’re happy to cater to any adjustments you may require. Please let the Talent team know if we can help you with the application process in any way and at any stage.

If you want to find out more about us check out our Ultimate Open Culture which will provide a deep dive into life at Ultimate. Here’s our behind-the-scenes social media too: Ultimate Life.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, or disability status. Ultimate prohibits discrimination and harassment of any kind: Ultimate is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.