About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Leadership/Team Quote:
The Pega testing team is part of CS- SES and is responsible for testing Pega workflows from end user perspective which is CS agents in this case.
The testers are distributed among multiple cross functional teams (squads) responsible for design and development of Pega Customer Service Workflows.
Role Description:
A Test Engineer is an expert in testing and quality, and ensures these practices are embedded in the development of software changes from design to release. Through collaboration with the whole team, they aim to deliver an exceptional customer experience of both new and existing products at the first attempt.
They test the product, identify and drive improvements to engineering practices and ways of working. Their proactive involvement ensures that testing is part of the conversation from the beginning, aligning with our Test Vision and reduces downstream risks and costs associated with late defect discover
They are the go-to person for major and complex work projects, contributes to implementing strategic test engineering initiatives within their team, and works with the team to prevent defects and rework of changes occurring.
Key Job Responsibilities and Duties:
- Actively contribute to the tech strategy by providing valuable and software quality
- Stay up to date with new test strategy and plan strategically for possible changes
- Become the ‘Go to’ person for the quality topic for both business and tech stakeholders
- Working with development teams to understand the business needs and identify the quality requirements
- You keep your cool and see possible outages as a critical learning opportunity to improve
- Contribute in inspiring developers, Designers and Product Owners to be quality conscious by providing extensive trainings and workshops about testing culture and best practices
- Show that testing is a shared responsibility, have the ability to collaborate, demonstrate, and incorporate testing feedback quickly with the rest of the team
- Contribute in evaluating our internal testing tools and collaborate to introduce new ones in order to improve ROI.
Qualifications & Skills:
- Strong test design and execution experience, including front-end testing with low-code applications and knowledge of API testing and design.
- Learner mindset, able to get mentored by experienced test engineers, and willingness to grow and learn test automation.
- Experience in working with agile, multi-functional teams, and multiple testing teams, with a strong quality and collaborative approach.
- Strong team player, able to align teams together and onboard new team members.
- Solid understanding of testing craft and fundamentals like exploratory testing, shift-left testing, and ensuring features are crafted and implemented in a testable way.
- Experience in test estimation and backlog planning, and using tools like Postman to validate backends.
- Relevant knowledge of Pega product and testing is a plus.
Benefits & Perks - Global Impact, Personal Relevance:
Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
- Application and CV Review
- Recruitment Phone Screen
- Hiring Manager Interview
- Business Interview 1- Coding
- Business Interview 2- System Design
- Hiring Decision
Let’s go places together: How we Hire
This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
