Job Details
Job Location
All Office Locations - NV, FL, NY, NJ, OK, CA
Remote Type
Fully Remote
Position Type
Full Time
Job Shift
Day
Description
Join the Liberty Dental Plan Team, Where Every Smile Counts!
The Quality Reporting Data Analyst serves as technical support, to develop and produce tools that support the daily quality operations and provide reporting capabilities to measure or track performance levels. This position is a combination of data analysis and development of quality improvement tools/methods to centralize and monitor defined clinical/non-clinical performance metrics and regulatory deliverables.
As a key resource, this role requires a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills, and the ability to consistently meet deadlines.
Job Summary Details
- Define, analyze and document requirements at the program or project level that can help fulfill business goals and objectives.
- Identify data inconsistencies or other possible areas of concern, assess potential impact and recommend mitigation strategies to department management.
- Intake reporting requests to develop reports that meet the need/intent, and implement and produce informative, meaningful and actionable results.
- Automate and monitor standard reports to measure the effectiveness of the Quality Management and Improvement Programs.
- Provide reporting to allow management to direct and guide the organization towards achieving and maintaining quality of care and services.
- Develop reporting tools to monitor and assess effectiveness of QMI activities including but not limited to cultural competency, grievances and appeals, network access and availability, facility audits and utilization management, for state and program reporting. Monitor and evaluate progress of improvement activities quarterly for internal, state and/or client reporting.
- Support and collaborate with management and department heads to implement strategies to comply with contract and regulatory requirements.
- Safeguard and secure any and all PHI from misuse in strict accordance with Liberty’s Information Security Policies and Procedures.
- Follow safety guidelines outlined by Liberty Dental Plan’s Illness and Injury Prevention Program (IIPP). Maintain a safe and productive working environment following established protocols.
- Coordinate efforts with regional offices when necessary.
- Perform other duties as assigned and deemed appropriate.
Qualifications
Education/Experience
- 4 Year / Bachelors Degree-or equivalent experience in similar field.
- 2 years' experience in operational and process reporting support.
Specific Skills/Knowledge
- Advanced skills in Microsoft Excel (i.e. V-Lookups, pivot tables, complex formulas, and data manipulation).
- Intermediate skills in Microsoft Access, SQL, and Power BI, or other database applications (i.e. create tables, queries, joins, and data manipulation).
- Highly analytical and detail-oriented with ability to demonstrate command of details and to articulate those details at a higher level.
- Ability to work independently. Facilitation skills preferred.
- Ability to function effectively and efficiently in a fast-paced environment, often under pressure, remaining flexible and resourceful while maintaining a high level of professionalism.
- Ability to identify and analyze the design of jobs, work processes, and workflows for the department.
- Ability to maintain a high degree of organization to consistently adhere to internal, external and regulatory reporting requirements
- Ability to maintain productivity and quality metric reports for each team member.
- Excellent written, oral and interpersonal communication skills with ability to effectively represent the company with all internal and external customers, providing the highest level of customer service.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why Liberty offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.
- Our first-class benefit package supports our employees and their dependents with:
- Competitive pay structure and saving options that help you reach your financial goals
- Excellent 401k retirement benefits available which includes employer match and ability to save via a Roth IRA, plus immediate vesting during Safe Harbor period and professional financial advice through Financial Engines!
- Medical insurance offered with low-cost premium for employee only coverage and Liberty subsidizes 50% of dependent coverage for eligible enrolled dependents.
- 100% employer paid dental coverage for employees and eligible dependents.
- 100% employer paid vision coverage for employee only coverage, low-cost premium for dependents!
- Company paid basic life and AD&D coverage; options to elect additional supplemental coverage.
- Long Term Disability coverage
- Expansive wellness program including companywide Get Active challenges and Burn-A-Long with option for gym discounts.
- Employee Assistance Program
- Generous vacation and sick leave with the ability to roll time over.
- 10 paid company holidays
- Tuition Reimbursement
- Remote or Hybrid options for various positions
- And so much more...
Compensation
In the spirit of pay transparency, we are excited to share the base salary for this position is $62,000 - $73,000, exclusive of fringe benefits or potential bonuses. If you are hired at Liberty, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
