Social Media Manager - Gaming Industry (Full-Time/Perm) in UNITED KINGDOM

Social Media Manager - Gaming Industry (Full-Time/Perm)

About us

Tiny Lagoon Studios is a creative solutions agency committed to helping businesses who are looking for a more humble approach to their outsourcing experience.

If you feel as strongly as we do about encouraging everyone to live life on a more down to earth level, then this could be the perfect environment for you.

Location

Remote - UK Only (Monthly meet-ups in Gloucestershire)

Annual gross salary

£30,000 - £35,000 (depending on experience)

Hours

Full-time (9am - 6:00pm)

1 hour lunch break

40 hours per week (5 days) 

Working hours are not flexible due to the nature of the publishing requirements.

You will occasionally be required to attend evening meetings and events as some of our client stakeholders are based outside of the UK.

About you

We believe in being kind, generous and honest as well as hardworking and passionate. Tiny Lagoon Studios is open to hearing from professionals returning to work. If you’ve had a little time out with your family or taken a career break, we’re happy to consider you if you have the right skills.

We are looking for someone with the right cultural fit as much as the skills required for the role. Whilst the core function of the role will require the individual to have top-notch digital skills, we are happy to consider up-skilling the right individual in any rusty areas. We are very much looking to hire for ‘will’ as much as ‘skill’ if the individual has the right attitude for joining our close-knit team.

About the role

This is an exciting opportunity to work with extremely well-known clients where you will be collaborating with other members of a global team and reporting to our Managing Director.

We are seeking a highly organised and detail-oriented Social Media Manager to oversee the day-to-day operations of our core gaming clients. You will manage social media channels and blogs for well-known gaming brands, as well as other entertainment clients, and our own company social platforms. This role is focused on ensuring seamless execution and scheduling, while also supporting the MD and CEO with operational tasks related to new business. Your role is primarily operational, focusing on the coordination, execution, and management of client social media activities. The ideal candidate will excel in scheduling, monitoring, reporting, and ensuring all processes run efficiently, supporting the wider team and leadership.

As our Social Media Manager, you will be responsible for carefully maintaining large-scale online channels. This will involve a blend of scheduling posts and sending content out in real-time, as well as creating meaningful content for clients and Tiny Lagoon social media. Most content will be pre-planned, however the occasional turnaround time due to embargoed content will require the candidate to self-sufficiently deliver client work. This means you need to be comfortable preparing and publishing ‘hot’ content within short turnaround times. So it’s really important you are able to remain calm under pressure.

Our role requires a passion for social media, a strong eye for proofreading, and the ability to roll up your sleeves. It is the perfect opportunity for a talented marketer with a love for gaming or entertainment, who embodies Tiny Lagoon’s values of work hard, play harder.

Responsibilities

Social media publishing

Publish and schedule client-approved copy and assets on platforms such as X, Meta, Instagram, and Khoros, while ensuring all assets adhere to the appropriate guidelines (e.g., PEGI ratings) before publication and ensure accuracy and timeliness. You will also be required to co-ordinate internal and external meetings related to client and internal work.

Blog publishing

Compile and publish client blog posts on client CMS systems (predominantly WordPress). A basic understanding of coding would be beneficial, but isn’t essential. You will be managing content calendars, ensuring alignment with other global teams. It is paramount that you follow compliance with platform policies and brand guidelines for all content.

Copywriting and proofreading

Serve as a second pair of eyes for the client, reviewing and refining content to ensure accuracy, relevance, and suitability for the target market. Excellent written and grammar skills are essential.

Virtual event coverage

Support a global team with live blogging and social media publishing during virtual events, which include product and feature announcements and occur late evenings every 2-3 months.

Client management

Maintain ongoing communication with the client throughout the day while effectively managing your workload. Client workload is determined by a shared content calendar.

New business development

Support the Managing Director and CEO with overall new business activities and pitches, as well as maintain client relationships to the highest standard.

Skills you will bring

• Well-versed - 2+ years’ experience in a social media or marketing role.
• A genuine passion - For social media and entertainment.
• Digital-first - Knowledge of all social media platforms and their abilities.
• Collaboration - Be able to work closely with the wider team and support where required.
• Learning and problem solving - Troubleshoot mentality for issues related to social media tools, scheduling platforms, or client requests. If you are unsure of how to do something, you will have the initiative to learn how to solve it. You’ll also have a habitual ability to identify areas where processes can be streamlined or automated to improve efficiency.
• Multi-tasking - Capable of managing and maintaining platforms simultaneously across multiple regions to multiple deadlines and priorities.
• Relationship building - Ability to build and maintain strong, collaborative relationships with clients, team members, and stakeholders. 
• Confidentiality - Due to the nature of the content we handle, confidentiality and security is crucial.
• Grammar - Be fluent in English (written and spoken). Must have exceptional writing and editorial skills. Brevity and focus are essential for this role.
• Methodical - Capable of systematically approaching tasks and ensuring accuracy in all deliverables. You will also train other team members on operational procedures as needed.
• Resilient and flexible approach - Deal positively with pressure and deadlines, as well as have a ‘roll sleeves up’ mentality.

Attributes

• A good sense of humour
• Imaginative and creative
• Strict on keeping sensitive information confidential
• Able to remain calm under pressure
• Comfortable with technology and learning new software
• Confident communication skills
• Superb organisational skills with meticulous attention to detail
• Team player
• Decisive and in control
• Adaptable across multiple market sectors
• Finger on the pulse with news and cultural events that could enhance or disrupt content plans

Benefits

• The opportunity to be part of a small but fast-growing agency
• Competitive pay based on experience
• Fun and down-to-earth environment
• Regular social events
• Annual leave entitlement of 23 days, plus Bank Holidays
• Fully remote working (UK only) with regular meet up days

If you thrive in an operational role, excel at keeping processes running smoothly, and enjoy supporting dynamic teams, we’d love to hear from you!

You will need to complete 5 screening questions, but don’t worry; these are just to get to know you a little better and make sure you’re suitable for the role.