What if… your work empowered change in an industry that essentially impacts the prosperity of the entire world? Forto is in business to exactly do that – disrupt logistics! Simplifying global trade has been our mission from day one. Our exponentially growing team of technology and logistics experts forge ahead each day with the goal to deliver a highly transparent, frictionless and sustainable digital supply chain while chasing towards our moonshot goal of achieving climate neutral operations by 2025.
Your role
As a Salesforce Administrator, you will play a vital role within Forto, supporting multiple business functions (i.e. commercial team, legal & compliance, product etc). We are looking for a motivated individual who can help us improve and enhance our Sales Cloud platform, and support in gathering requirements for the product road map.
We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information for non-technical audiences, clearly explaining design options and their potential impact.
You will
Work within a multi-disciplinary team (Engineering, Administration, Product)
Maintain our Sales Cloud instance to best practice standards
Taking part in stakeholder meetings and discovery sessions to gather and validate business requirements
Own all aspects of user management, including system administration, support tickets, and training
Undertake declarative Salesforce configuration, including (but not limited to): Flow, assignment rules, permissions (sets/groups/profiles etc.), approval processes, fields, page layouts, dynamic layouts, apps, actions, custom settings, and dashboards/reports
Perform mass updates, including familiarity with ETL tools (Salesforce Data Loader, G-Connecter, etc.)
Support the team with deployments as required
Manage the sandbox environments
Work with Product to identify and gather requirements, translating into scalable solutions with a focus on user experience
Work with team to create and maintain technical documentation
Work on Data Management to improve data quality, through rules and automation as necessary
Support business application integration, including Docusign, Slack, and Taskray
What you bring
2+ years of hands-on Salesforce Administration experience
Experience working directly with stakeholders, including other engineering teams and end users.
Excellent relationship-building skills
Experience designing scalable, best practice solutions
Strong verbal and written communication skills in English
Forto Is An Internationally Growing Company
Company language: English
17+ offices across Europe & Asia
800+ employees
30+ nationalities represented
2500+ customers
Read more about us
Team:
At our core, we are in love with progress and cannot cope with the standstill.
We are constantly striving for ways to be even better tomorrow. We are facilitators, we are explorers, we are visionaries.
Forto provides a sense of belonging, where everyone has equal access to opportunities, career advancement and recognition. It stands for a workplace where people from all walks of life, with diverse perspectives and experiences can do their best work, while being their authentic selves. That’s why we encourage people of all backgrounds, genders, ages, races, religions, and abilities to apply for our opportunities!
Work Life:
Experience a company culture where we work on eye level and knowledge sharing, as well as mentoring is on our daily agenda.
We love our work and tackling business challenges but also believe in the importance of having a healthy balance with our personal life. That's why we appreciate a flexible work setup that fits around family, friends, and physical health.
