Data Analyst in CANADA

6 MONTHS + EXTENSIONS

FULLY REMOTE

SALARY: 25-28/HR

Supports ongoing maintenance of customer accounts and payment billing systems. Ensures payments through variety of sources are recognized and posted against the correct account and invoice. Identifies unpaid invoices and implement automatic debits or initiate collection activities as appropriate. Balances, maintains and reconciles accounts. Manages the set-up of special pricing arrangements to include bundles, consolidations and discrete pricing arrangements, ensuring negotiated amount is accurately reflected in the billing systems.

• Provides timely and accurate processing of daily financial transactions.
• Researches and investigates billing anomalies/variances for products and customers to determine cause and make recommendations for resolution.
• Establishes and maintains relationships to understand normal transaction patterns, systems operations and other factors that may impact invoice processing.
• Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Resolves processing issues in accordance with policies & procedures and service level expectations.
• Supports the safekeeping department financial documents.
• Analyzes data and information to provide insights and recommendations.
• 3yrs+ commercial banking (billing processes) required
• Standard MS Office suite experience required. Strong Excel data analysis and pivot table experience preferred
• Monarch experience preferred