Voice User Interface Designer in CANADA

Role: Voice User Interface Consultant

Location: 100% REMOTE

Job type: 06+ Month’s contract

Voice/Text/Chat User Interface, We need Voice User Interface designers which is a separate skill from the normal User Interface designers which is visual. May be we should call this position as Voice User Interface/Customer Experience designers.

Job Description

• Understand the scope of chatbot/ voice bot as defined by business analyst
• Design BOT personality based on business needs
• Design the responses and further questions based on the intents identified
• define the contextual flow of conversation
• Design the complex enterprise requirement, which involves designing multiple BOTs
• Design UI for Chatbots

Qualification

• Work experience 5+ years
• Relevant experience 2+ years
• Worked on a project for developing conversational BOT (Speech Bot or Chat BOT)
• Minimum 3 projects completed
• Exposure to Lex/ GDF or any other AI platform
• Understands customer service industry/ contact center
• GDF / Lex training completion certificate

Good to have:

• Developer experience on GDF/Lex
• Conversation design course
• Proficiency in Language other than English