NOTE: If you saw this position before, after originally posting it a business decision was made to base it out of our headquarters in Franklin, TN instead of being remote. We're a lot of fun, and you'll like it here!!
I took down that posting today and am opening it again, under the Nashville area. If you previously applied, and are qualified, I may reach out to you to see if you're willing to relocate. Please also feel free to contact me and let me know! Relocation benefits will be provided to the selected candidate if a move is necessary.
I selected hybrid now for this role because when you're not in the office, it will require approximately 50% +/- travel to support the market it serves, which currently includes FL, AL, MS, KY, S IN, E TN and E NC.
Who we are: Fourteen Foods is the largest Dairy Queen franchisee in the world, with nearly 250 restaurants in 13 states, and we’re growing! We are faith-based with a Mission of “Shepherding world-class restaurants that celebrate our commitment to faith, people and community.” Our Support Center headquarters is in Franklin, Tennessee, where we work together on-site. We also have offices in Louisville, KY., and Bloomington, MN. Please visit www.fourteenfoods.net to learn more about us.
What you will do: The Director, Field Training reports to the Vice President, Training & Development and maintains a healthy strategic partnership with each of the Director of Operations in their respective areas. Collaboratively and cross-functionally plans and prioritizes training and development initiatives and talent management strategies that build a healthy culture, retention, engagement, performance, and bench strength.
How you’ll do it:
- Contribute to the development, instructional design, implementation, and maintenance of training curriculum
- Provides integration design, support, and resources for training activities related to project rollouts
- Provides support and resources for training activities related to openings, acquisitions, and relocations
- Leads the company’s talent assessment and succession planning processes
- Contributes to the design and continuous improvement of the retail learning journey
- Provides training and development experiences for the District Manager role in functional basics, cultural Intelligence and leadership development
- Provides Train-the-Trainer resources and experiences for District Training Specialist (TGM) certification
- Administers semi-annual Training Health Assessments for maintaining certified training restaurants
- Provides qualitative and quantitative data showing analysis of training and development efforts and investments and their impact on organizational goals and KPIs
- Manages P&L responsibilities for travel and training investments and works with a return on investment mindset
Required experience & what you need to be great at:
- 7+ Years experience in Multi-Unit Foodservice Operations or Training & Development
- Command of adult learning principles and talent management processes
- Proficient with Microsoft Office Suite and LMS Administration
- Strong technical writing skills
- Project support experience
- Bachelor’s degree in business related field and/or APTD certification a plus
- High impact facilitation & delivery
- Coaching and developing
- Motivates and recognizes others
- Excellent written & verbal communication skills
- Independent thinker who takes initiative, and manages priorities and time efficiently
- Organizationally savvy and understands how to Influence and negotiate with leadership and key stakeholders
- Easily adapts to change and is an effective change manager
- High level of integrity and strong financial acumen
