flexhive by hudson company
About us:
We are Flexhive, part of the Hudson Group. We are the largest privately-owned recruitment and staffing company in the APAC region, with over 40 years of experience in discovering top talent for organisations and helping people realise their career potential.
Our Flexremote business is recruiting for 100% remote (WFH) roles based in the Philippines for one of our top Australian Clients. You will be working directly for our client but will also join a rapidly growing community of more than 100 professionals across SE Asia with Flexremote.
Want to work with our clients? Here are some employee benefits and entitlements:
Competitive salary package
100% work-from-home (no traffic!)
13th month pay
Gov’t contribution
20 days annual leave
1 day birthday leave
HMO
About our client:
Our Australia based client i is a global training and development company based in Australia. Working with large corporate and SME clients in every geography, we are deeply committed to elevating success in organisations and professionals by transforming communication and leadership capability, building resilience and a superb internal culture.
About the role:
As Senior Client Relationship Manager - VAs, your role is to develop and nurtures client relationships, supporting the Business Development Team in leading creation and sales processes. As a key client touchpoint, the CRM understands client needs, manages executive coaching clients, and, as a Senior CRM, leads and coaches junior CRMs and VAs, ensuring team alignment and culture. This is a full-time, ongoing position and you will be working in Australian Time zone. The salary for this role is 60,000 – 70,000 in PHP per month (depending on experience).
Roles and Responsibilities:
• Responsible for sales administration as required, including but not limited to:
◦ Working with Finance for setup of new clients
◦ Saving client emails and documents into Dropbox (File Hosting Service) and Salesforce
◦ Updating details in Salesforce
◦ Downloading and saving Zoom recordings of sales meetings to Dropbox and arranging transcripts
◦ Reviewing, filing and actioning any meeting notes
◦ Working with Finance to follow up on purchase orders and payments
• Responsible for scoping out and planning dates for programs, debriefs and group coaching calls, up until the program is won and handed to the CPM Team.
• Preparing and managing the Statement of Work (SoW) process once a project is won.
• Managing the Executive Coaching process.
• Managing Facilitation only clients.
Leadership Accountabilities & Responsibilities
• Act as a team leader for the VA team, taking accountability and helping to drive strategic outcomes, values and desired team culture, along with other business initiatives as they arise.
• Be a role model for team behaviour and excellent communication.
• Responsible for training new team members, ensuring to be actively investing in their development and successes, including recruitment of new team members when required.
About you:
The ideal candidate is a proactive self-starter with high emotional intelligence, thriving in high-pressure situations. They value honest communication, embrace a growth mindset, and take pride in detail-oriented work within a team-focused, impactful environment. Experience in coaching or education is a plus.
Requirements:
Sounds like you? Make sure to apply!