About Zumo
Zumo is the FCA registered, blockchain-powered digital asset partner for individuals and institutions.
Zumo App, our consumer crypto wallet, allows individuals to exchange, store, send and spend cryptocurrency alongside their ordinary money.
Zumo Enterprise, our B2B crypto-as-a-service platform, helps banks and financial institutions to roll out compliant and ESG-aligned crypto products.
Guided by the principles of sustainability, security and customer empowerment, Zumo provides simple and secure technologies to unlock the benefits of crypto and web3.
Job Purpose
As the People Manager at Zumo, you will play a critical role in supporting the development of a compliant, inclusive, and empowering remote-first culture. You will lead people operations for a hybrid workforce across the UK and Europe, ensuring compliance with industry regulations and managing employees through an Employer of Record (EoR) model. In this standalone HR role, you will take on several operational responsibilities previously held by the Chief People &Culture Officer (CP&CO), while other strategic activities will require close collaboration with the Leadership Team. You will ensure the smooth running of HR operations, drive employee engagement, and contribute to the company's growth by working alongside the Leadership Team to deliver on key people strategies.
Reporting line
Chief Operating Officer
Salary
£50,000-60,000 per annum, depending on experience
Requirements
Key duties and responsibilities
- Manage all aspects of HR operations, including: offer and employment contract, onboarding, performance management, and off boarding for employees in the UK and those employed through the EoR model in Europe
- Ensure compliance with labour laws and industry-specific regulations, particularly in the crypto and financial services sectors, using platforms like Deel for HR management and engagement
- Support the hiring process, including job specification creation, advertising roles, and managing recruitment through the Application Tracking System (Workable)
- Act as the primary HR contact, providing advice and support to managers and employees across the business
- Oversee the optimisation of HR systems, including Deel.com, Workable, and Figures.HR, ensuring they deliver value, enhance team collaboration and streamline processes
- Manage core HR service providers and suppliers, including relationship with our Legal Counsel firm MBM, overseeing contract renewals and ensuring service levels are met
- Manage and maintain People space on Companywide knowledge system, Confluence.
- Lead employee engagement initiatives and foster a positive work environment, aligned with our remote-first ethos
- Collaborate with the Leadership Team to deliver on key people strategies, including talent acquisition, retention, and development
- Support HR-related projects such as policy development, diversity and inclusion initiatives, and compensation reviews
Key Competencies/Experience/Attributes/Motivators
Must-Haves:
- Demonstrable experience managing HR in a regulated industry, with particular expertise in working with an Employer of Record (EoR) model
- Strong proficiency with HR digital tools, especially Deel.com, Workable, Figures.HR and Confluence or similar
- A self-starter who is comfortable working autonomously in a standalone HR role and adept at problem-solving
- Proven ability to navigate complex compliance requirements, particularly within regulated industries
- Passion for creating an inclusive and empowering workplace where employees can thrive
Optional:
- Experience working with international teams across multiple European countries and managing varied employment laws
- Familiarity with ESG (Environmental, Social, and Governance) principles
- Previous experience in a high-growth start-up environment
Benefits
Zumo's internal mission is to create an environment where you can create the best work of your career. In order to do that, we offer:
- At Zumo, we believe in the strength that difference brings to our business, our culture, and our community. We value the opinions and experiences of all our colleagues and are proud to be an equal opportunity employer
- Fully remote position with opportunities for regular in person team gatherings to develop interpersonal relationships, share knowledge and foster a sense of connection among the team
- Pension - We give you flexibility to opt in to our voluntary company pension scheme
- Strength-based management approach and a culture of developing staff from within
- Generous holiday allowance of 40 days per year, including bank holidays
At Zumo, we believe in the strength that difference brings to our business, our culture, and our community. We value the opinions and experiences of all our colleagues and are proud to be an equal opportunity employer.
Our values
Inclusion inspires
- Zumo is accessible to everyone, everywhere
- We believe that the benefits of crypto and blockchain are for everyone
- Our decision-making is founded on the balance between people, profit and planet
Transparency wins
- The technology that we build has usability and security at its core
- We seek to make the complex simple
- We don't use jargon
Unshakable commitment
- We bring our A game to work every day
- We believe that great productivity comes from a tranquil environment
- We give feedback in a respectful way
Love the adventure
- We don't take the easy path unless it's the right one
- We're constantly exploring to find the best way
- We accept failure as part of the road to success
Towards a sustainable world:
When it comes to crypto, we don't believe progress should come at the cost of the environment. As the sector develops and matures at unparalleled pace, we have the perfect opportunity to ensure we develop products and behaviours that will help the future of the planet. And we believe we can play our part in demystifying the information surrounding digital assets and their impact on the climate, helping everyone to understand, assess and contribute to the decarbonisation of the industry. Find out more about our net zero strategy, partnerships, environmental pledge and work to decarbonise the sector on our webpage here.
