Job Description
Field Based Position - Bronx, Nassau County to MontaukSummaryProvides high quality installations, and prompt corrective and preventative maintenance on client hardware sold and supported by CDK.ResponsibilitiesPerform Daily functions using WFM device to update service and installation cases. (95-100%)Receive and accept service and install cases * Update ETA information within specified ETA guidelines * Log times using WFM timer functions for Shop, Travel, Onsite, Repair, Audit * Create and Update Parts Requests as required (receipt / return ) * Close and Updates cases including any Asset Changes * Perform Asset Inventory of client sites as required during installsPC (75-85% Competency) *Diag...
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