This client is one of the largest blockchain development companies in the world building out household name applications across finance, DeFi, NFT’s and general Blockchain SaaS solutions. Most of their employees operate fully remotely and we are looking for staff across a number of disciplines with this top tier client.
Responsibilities
Provide specialised operational support to clients using the company's products
Perform daily funds and position reconciliations
Provide comprehensive service for our internal/external clients.
Gather end-of-day reports
Monitor User balances and system reconciliation of the Exchange
Process and monitor all daily transactions, including wire and crypto transfers.
Monitor issues and appropriate escalations within the company's teams
Resolve client inquiries and issues on a timely basis and as accurately as possible through effective collaboration between the company's teams
Collaborate and coordinate with other teams and departments to act upon operational related requests.
Contribute towards continuous improvements of daily operational procedures
Develop and maintain robust internal controls, reconciliations & reporting procedures
Support regulatory and financial examinations/requests
Requirements
Bachelor’s degree or higher
Proven knowledge and experience in Cryptocurrency landscape
Ability to switch priorities quickly in fast-paced environment
Transparent and direct communication style with sound judgement and respect
Comfortability with learning and using new software tools.
Demonstrated understanding of various forms of risk, including market, operational, legal, and regulatory aspects
Proven track record of identifying, solving, and preventing compliance related issues
Demonstrated success in reviewing customer data with emphasis on risk evaluation
Minimum of 4 years of experience in financial services
Knowledge of financial trading platforms
Team focused mindset, eager to collaborate with others to solve problems
Excellent communication skills both inside the organisation, as well as externally with clients
A high degree of proficiency in Excel, Word
Potential Skills
Strong knowledge of financial services, capital markets, asset management and insurance in NYC and the US
Remuneration And Benefits
Competitive and appealing compensation and time off paid package
Generous medical benefits coverage
401K
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