We are seeking a Network Tech and Admin Support Specialist to provide both administrative and technical support for telecom-related tasks and change requests. This position will be fully remote, offering an opportunity to support key network operations from anywhere. The role will involve a combination of technical execution and administrative responsibilities related to network maintenance and change management.
Details:
Experience: 5+ years
Work Type: Full Remote in EU
Start Date: ASAP
Languages: Fluent in English
What to do:
Provide administrative support for telecom-related change requests, including creating and managing tickets within the ServiceNow system.
Coordinate and execute routine tasks such as switch interface commissioning and decommissioning.
Execute pre-generated network configuration scripts, validate the results, and ensure that changes are correctly implemented.
Collaborate with relevant teams to coordinate physical network patching.
Ensure all network changes are properly documented for auditing and review purposes.
Assist in managing the change management process by following up on approvals and ensuring that tasks proceed according to schedule.
Provide administrative and technical support for telecom change requests.
Ensure successful execution of network tasks such as switch commissioning and script execution.
Maintain accurate documentation of network changes and processes.
Support routine network operations and change management to ensure smooth telecom operations.
You have:
General understanding of IT technologies and the ability to learn quickly.
Experience or ability to support the administrative aspects of the change management process.
Ability to execute routine technical tasks based on clear instructions.
Fluent in English (spoken and written).
Basic understanding of TCP/IP stack, routing, and switching technologies.
Familiarity with Cisco or other network technologies.
Basic user-level experience with Linux/Unix systems.