Zingtree is the next gen, intelligent process automation platform that reimagines customer experience operations for top Customer Support leaders. With over 500 customers, including global enterprises like Optum, Corpay, Sony, SharkNinja, and Allianz, Zingtree transforms self-service, uncovers and implements automation opportunities, and makes every customer service agent an expert.
We are seeking an Intermediate Frontend Software Engineer to join our dynamic team. You will work on developing and maintaining user-facing web applications with a focus on responsiveness, performance, and usability. In this role, you will collaborate closely with designers, backend developers, and product managers to bring modern web experiences to life. This position is perfect for someone with a passion for creating clean, efficient, and scalable code.
What You'll Do
Develop, optimize, and maintain web applications using modern frontend technologies
Collaborate with design and product teams to implement intuitive and responsive user interfaces
Write clean, maintainable, and testable code with a focus on performance and reusability
Ensure the technical feasibility of UI/UX designs and translate them into high-quality code
Optimize applications for maximum speed and scalability across various devices and platforms
Debug and resolve frontend-related issues across browsers and devices
Implement best practices in frontend architecture, including modular design and state management
Work closely with backend engineers to integrate APIs and ensure seamless user experiences
Stay up to date with the latest industry trends, tools, and frameworks, and integrate them into development processes when appropriate
Participate in code reviews, providing constructive feedback to peers
About You
5+ years of hands-on experience in frontend development
Strong proficiency in HTML5, CSS3, and JavaScript (ES6+)
Experience with modern JavaScript frameworks and libraries like Vue.js, React, or Angular
Familiarity with frontend build tools such as Webpack, Vite, or Parcel
Proficiency in working with CSS preprocessors (e.g., SASS, LESS) or CSS-in-JS solutions
Experience with version control systems like Git
Understanding of responsive design principles and experience with frameworks like Material, Bootstrap or Tailwind CSS
Knowledge of cross-browser compatibility and performance optimization techniques
Experience with RESTful APIs and asynchronous JavaScript (AJAX, Fetch, etc.)
Basic knowledge of testing frameworks such as Vitest, Jest, Cypress, or Mocha for frontend testing
Familiarity with state management libraries (e.g., Vuex, Redux, Pinia)
Solid understanding of OWASP (Open Web Application Security Project) security principles focuses on developing secure and efficient user interfaces
Understanding of accessibility (a11y) and web standards
Nice to have
Experience with TypeScript
Knowledge of Progressive Web Apps (PWA) and service workers
Experience with CI/CD pipelines in a frontend context
Familiarity with frontend performance profiling tools like Lighthouse or Chrome DevTools
Understanding of design systems and component libraries
Soft Skills
Strong attention to detail and a keen eye for design and UX consistency
Ability to work in a collaborative environment and communicate effectively with both technical and non-technical team members
Problem-solving mindset with a proactive attitude towards challenges
Adaptability and eagerness to learn new technologies and tools
What We Offer
Comprehensive health insurance for employees and dependents
Provident Fund contributions in compliance with EPF guidelines
Competitive Compensation - We offer fair compensation packages
Paid Parental Leave - Paid time off for parents to spend time with their new child
Unlimited PTO - Take the time you need to recharge and bring your best self to work
Flexible Remote Work - Work from anywhere
Home Office Stipend - Receive up to $500 to create a great work environment at home, and $100 a month for Internet, phone, etc
Co-Working Reimbursement - Expense up to $200 a month on co-working space
