We established our service centre supporting Tesco's operation in the Central European region back in 2019. Our colleagues provide service for Hungary, Czech Republic and Slovakia in several fields: finance, people and payroll services, colleague and customer engagement, customer and product, enterprise analytics. Besides these, we have a modern Technology Hub developing software and applications used by millions of people - customers and colleagues - globally. Our young and dynamic teams are driving and accelerating changes on a global scale, so it is important for us to find colleagues that are open to learn and develop themselves. At Tesco Business Solutions & Technology we support our business in operating efficiently and serving shoppers a little better every day.
College/University degree
Upper-intermediate level English knowledge
Advanced Czech or Slovak language knowledge
Hungarian language is an advantage
5+ years of relevant work experience
2+ years of leadership experience
Excellent communication skills (both verbal and written)
Great problem-solving, risk and escalation management skills
Experience in balancing priorities in a fast-paced, constantly changing environment to meet tight deadlines
Advanced MS Office (Microsoft Word, Excel, Outlook, Access) and reporting skills
Willing to come to our office in Budapest twice a week
Relocating to Hungary - we provide a Relocation Bonus
Providing operational support and leadership for a team of 20-25 professionals
Supporting my team with complex escalation management, liaising with stakeholders on outstanding issues and taking ownership to close issues
Monitoring the quality and productivity of the team's processes
Setting individual targets to team members, measure and monitor their work, recognizing great performance and encouraging a focus on development and career aspirations
Ensuring equal career development opportunities for all colleagues in my team
Drive the team towards implementing the strategic vision of the department in accordance with global directions, local standards, business requirements and supports the achievements of agreed target
Please note this is a Team Manager position in PM shift from 12:00 to 20:30pm!
Tesco Is a Diverse And Exciting Employer, Dedicated To Being #aplacetogeton, Providing Career Defining Opportunities To All Our Colleagues. If You Chose To Join Our Business, We Will Provide You With
Competitive Compensation package based on your experience and skills (Cafeteria, Mobile phone, 10+5% shopping discount in every Hungarian Tesco store)
Annual private healthcare package
Performance-based annual bonus
Minimum of 25 paid leave days per year
Career Growth is not just a cliché - we operate in 3 markets as one Central European business, so there are many opportunities for growth and development
Solid Business Background with more than 100 proud years of company history
We are a Great Team and we are not fond of any formalities here
Modern Office with great location (e.g.: free parking)
Flexible Working policy (e.g.: home-office)
Relocation Bonus when permanently moving to Hungary
Language Allowance - included in the indicated salary
Tesco is committed to celebrating diversity and everyone is welcome at Tesco. As a Disability Confident Employer, we"re committed to providing a fully inclusive and accessible recruitment process, allowing candidates the opportunity to thrive and inform us of any reasonable adjustments they may require.
