For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Employees are required to work on-site at a CRA-approved location a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.
The CRA is one of Canada's top employers! The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.
The Principal Responsibilities Of The SP-03 Administrative Clerk Include
- Provide the administrative support services for a directorate, division, or manager
- Review, and direct enquiries or issues to the appropriate area for resolution
- Prepare and track documentation related to human resources, financial, or administration requests
- Organize and maintain the manager's agenda, meetings, conferences and travel schedules
- Coordinate and attend various meetings and document proceedings
To view the complete work description click here: SP0289. If you cannot access the link, you may contact the person/email listed at the bottom of the notice to obtain a copy of the work description.
Language requirements
Please note that this process will be used to staff positions in the WCCC in the following locations:
- Calgary, Alberta
- Edmonton, Alberta
- Surrey, British Columbia
The pool established from this staffing process may be used to staff similar and/or lower positions in any CRA office located within the Western Region.
In the case of candidates previously terminated or rejected on probation from positions within the CRA, please note that additional verifications will be conducted. Based on the reasons for termination or rejection, an applicant may not be considered further in the staffing process/considered for appointment, as they may be deemed to not meet one or more of the staffing requirements.
To apply
Who Can Apply
Persons living in Canada and Canadian citizens and permanent residents living abroad.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
Please note that this process will be used to staff positions in Calgary, Edmonton, and Surrey. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.
We may give preference to the first 50 candidates showing interest in each location (Calgary, Edmonton, and Surrey) who meet the prerequisite staffing requirements to apply. Candidates are encouraged to submit their online application as soon as possible as assessments will take place in waves, and candidates may be placed in a pool and appointed accordingly. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.
Essential Staffing Requirements
To be eligible, you must meet one of the following options below:
Option 1
Successful completion of a secondary school diploma
AND
Duties
You must have a minimum of six (6) consecutive months experience in an administrative role within the last two (2) years, carrying out administrative tasks/duties, such as, but not limited to:
- Planning, organizing, and coordinating
- Inputting and maintaining information in data systems and gathering information
- Analyzing, problem solving, and decision making
- Preparing reports and correspondence
- Organizing and compiling information to create documents or reports
- Experience using all of the following Microsoft Office applications:
- Microsoft Outlook (must include but is not limited to e-mail, calendar, and producing correspondence)
- Microsoft Excel (must include but is not limited to transferring/entering data and spreadsheets)
- Microsoft Word (must include but is not limited to transferring/entering data, producing correspondence, and documents)
You will need to demonstrate how you meet this experience in relation to the duties/key activities of the position, identified in the About the Job section above, on the required application questionnaire.
If you have completed higher level education from a post-secondary institution, please ensure that you also provide proof that you successfully completed secondary school. Failure to do so may result in your application not being considered further.
OR
Option 2
Successful completion of a post-secondary diploma program in the Executive Assistant, Office Administration, Administrative Assistant discipline, or equivalent.
Please ensure your Degree/Diploma/Certificate is uploaded to the education section of your candidate profile to demonstrate you meet this essential staffing requirement.
Proof of Education
Candidates are responsible to ensure that clear and legible electronic copies of their education credentials are uploaded as attachments into the education factor(s) in the education section of their candidate profile
prior to submitting the application. Failure to do so may result in your application not being given further consideration.
Foreign education credentials and designations
Candidates with foreign education credentials must have their education confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information visit the Canadian Information Centre for International Credentials.
Any applicable fees are the responsibility of the candidate.
For All Candidates
You must have obtained the pre-requisite requirement by the close of this notice.
It is your responsibility to demonstrate that you meet the experience requirements. Insufficient information may result in your application not being given further consideration.
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Minimum And Essential
The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.
- Korn Ferry cognitive abilities, and behavioural competencies – KF Unsupervised Internet Test - KFEL-02
- Dependability
- Planning and organizing
- Logical thinking
- Ability to verbally communicate effectively in English
- Performance validation
Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions.
- Employment Equity
- Experience relevant to the position being staffed
- Budgetary considerations
- Availability throughout the duration of the appointment
- Start date
- Minimize business disruption
- Program continuity
- Situational Judgement Test - SJT-R
You will be notified in advance of any asset requirements that may be evaluated.
At any stage, we may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on any staffing requirement assessed.
Assessments are anticipated to take place in October to December 2024. You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case by case basis.
Conditions of employment
- Reliability/Security: Reliability Status
- Willingness to work overtime
- Willingness to work shifts or a flexible schedule (within the Contact Centre hours of the location you work)
- Willingness to work evenings and weekends
- Physically work from Calgary, Edmonton or Surrey
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Appointments made from this staffing process will be based on one or more of the staffing requirements identified on this notice or in subsequent communication to you.
Candidates are solely responsible for ensuring that they read any messages related to this staffing process and meet any deadlines specified throughout the duration of this staffing process. Failure to do so may result in your application not being given further consideration at that stage of this staffing process.
