AutoZone Business and Technology Store Support Center company
Summary
Digital managers are trusted members of AutoZone’s dynamic Digital business team, delivering great experiences to our customers and employees. Our team partners with AutoZone technology teams to continually modernize and transform AutoZone’s digital platforms to meet customers where they are. We are fusing digital and physical experiences and adapting business models to deliver customer value efficiently across our websites, mobile apps, and store systems.
The Digital User Acceptance Testing (UAT) Manager oversees and coordinates the user acceptance testing process for software and technology projects. They ensure that the final product meets the needs and expectations of the end-users by ensuring that the UAT test cases reflect full end-to-end user journeys. This manager works closely with product owners and agile project teams to create and execute comprehensive test plans, identify and resolve any issues that arise, and manage the UAT timeline.
We expect the managers to immerse themselves in the customer experience and product objectives, understand retail systems and testing techniques, and provide leadership to deliver quality results and best-in-class UAT capabilities. The UAT Manager oversees the development and execution of testing and monitoring strategies throughout the customer journey with a drive toward business outcomes as a cornerstone. We expect the managers to immerse themselves in the customer experience and product objectives, understand retail systems and testing techniques, and provide leadership to deliver quality results and best-in-class UAT capabilities.
The ideal candidate should have strong project management, communication, and leadership skills, as well as a solid understanding of software development and testing processes.
The Digital UAT Manager will establish and develop a new India Digital organization. They will help with organizational planning, recruiting, team development, individual development, and performance reviews. This manager will work to integrate the team at BTSSC with US and India AutoZone and vendor partners. They will establish a physical location at BTSSC for both work desks and testing equipment. The manager will work to develop the team's vision and processes, all while building positive morale among its new team members.
Skills and requirements:
· Level of formal education: Bachelor’s degree in business, Science, Technology, or Engineering.
· Years of experience: 5 - 7 years of experience with a Manager role, providing customer-oriented technical leadership, building and developing new teams.
· Quality assurance experience or UAT experience in a web development and/or application software development environment.
Solid experience with Selenium with Java, TestNG, Cucumber, Appium, AppliTools, Git Lab, Maven, and Test management software (QC / ALM / JIRA / Zephyr / Agility). ·
Programming Languages (Java, and/or C#)
Databases (Oracle, MySQL, and/or PostgreSQL)
Experience owning a product or project end to end and taking the initiative to drive it to a conclusion without oversight.
Expertise in problem-solving using domain knowledge, and technical, and analytical skills.
Project management – estimating, planning, controlling, and execution.
Experience leading several large-sized project efforts simultaneously.
Experience leading multi-disciplinary teams.
Experience with budgeting and planning Business.
Excellent presentation, facilitation, and writing skills.
Ability to persuade or influence others in and outside the team.
Ability to communicate effectively to both technical and non-technical audiences in English
Knowledge of basic development practices to lead senior UAT analysts in developing functional automation.
Self-starter with curiosity, capacity, and tech-savvy to understand complex, integrated systems Team player with strong interpersonal and collaboration skills.
Ability to work with shifting priorities to meet project requirements.
Benefits
Being an AutoZoner means being part of a global company that cares about people and their personal, professional, and even family well-being.
