Quality Assurance Analyst Opportunity

symplast ehr company

Subscribe to our Telegram & Twitter Channel

Quality Assurance Analyst in MIAMI-FORT LAUDERDALE AREA

Remote 1 year ago

About Us:

Symplast stands as a premier solution tailored for Plastic Surgeons and Medical Spas. Established in 2013 by seasoned plastic surgeons, Symplast is recognized as the leading Mobile EHR/Practice Management software in the plastic surgery and med spa sector. Serving over 3,500 aesthetic professionals nationwide, Symplast provides a secure, HIPAA-compliant cloud platform. Its all-encompassing mobile application streamlines aesthetic operations from any global location, integrating features from front desk management to AI-driven insights, ensuring seamless practice operations. As a pioneering authority in telehealth and telemedicine within aesthetics, Symplast offers unmatched capabilities. Our offerings range from a user-centric Patient App and insightful Marketing Analytics to a top-tier EHR, comprehensive Practice Management System, adept Insurance Billing, and more, making us the industry's most advanced technological provider. Our diverse, fully remote team harnesses cutting-edge technologies across iOS, Android, macOS, and Windows, powered by a micro-service infrastructure on the world's top cloud providers.


Job Description:

We are seeking an experienced Manual QA Analyst to join our dynamic and fully remote team. The ideal candidate will be responsible for ensuring the quality, functionality, and performance of our mobile, desktop, and web applications. This role involves comprehensive testing across multiple platforms (iOS, Android, macOS, Windows, and Web), including frontend, backend, and database testing, as well as API validation for mobile and web applications.

You will work closely with cross-functional teams, contributing to the entire development lifecycle, from requirement analysis to final delivery, ensuring that every feature meets our high-quality standards. This role is pivotal in identifying bugs, enhancing application performance, and improving the overall user experience.


Key Responsibilities:

  • Create detailed, comprehensive, and well-structured test plans, test cases, and test scripts for manual testing across mobile (iOS, Android), desktop (macOS, Windows), and web applications.
  • Perform manual functional, regression, and exploratory testing across all supported platforms, ensuring that applications operate seamlessly on mobile, desktop, and web environments.
  • Conduct manual API testing (including mobile applications) using tools like Postman, Fiddler, or Swagger to validate API functionality, data flows, and integration between front-end and back-end services.
  • Perform backend and database testing to ensure data accuracy and proper system integration, including validating data transactions across different layers of the application.
  • Write and execute SQL queries to validate database entries and perform backend data validation. Ensure data consistency and integrity across different database systems.
  • Perform regression testing to ensure new features do not disrupt the existing functionality of the application across all platforms.
  • Collaborate with developers, product managers, and other stakeholders to review application designs and specifications, providing feedback to ensure testability and quality.
  • Identify, document, and track bugs using defect tracking systems like Jira. Work with the development team to prioritize and resolve issues.
  • Actively participate in Agile Scrum ceremonies (e.g., daily standups, sprint planning, and retrospectives), testing user stories, features, and bugs as part of an iterative development process.
  • Stay up-to-date with the latest testing tools, methodologies, and best practices to continually improve the quality assurance process.


Experience Required:

  • 6-8 years of experience in manual QA testing, with a focus on mobile (iOS, Android), desktop (macOS, Windows), and web applications.
  • Proven experience with API testing, including mobile APIs, using tools like Postman or Fiddler.
  • Solid understanding of backend and database testing, including writing and executing SQL queries to validate database operations.
  • Experience working within Agile/Scrum methodologies and contributing to the entire development lifecycle, from requirement analysis to release.
  • Strong experience in creating and executing test cases, test plans, and test scripts for cross-platform applications.


Technical Skills:

  • Proficiency in using testing tools such as Postman, Fiddler, Swagger for API testing, and SQL tools for database validation.
  • In-depth knowledge of iOS, Android, macOS, Windows, and web applications testing and troubleshooting.
  • Strong understanding of SQL and ability to write complex queries for backend testing and database verification.
  • Comprehensive knowledge of the Software Development Life Cycle (SDLC) and quality assurance processes.
  • Excellent communication and teamwork skills to work effectively with cross-functional remote teams.


Preferred Qualifications:

  • Experience with test management tools such as Allure TestOps, TestRails, or similar.
  • Experience with cloud-based platforms (AWS, Azure, GCP) and understanding how backend services are integrated within the cloud infrastructure.
  • Familiarity with CI/CD pipelines and how manual testing fits into continuous integration and deployment workflows.
  • Basic understanding of automation tools for future involvement in automated testing.


Apply now

Subscribe our newsletter

New Things Will Always Update Regularly