Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Serco's expertise in spacecraft management, ground systems and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector.
On behalf of our client, the European Space Agency, we are looking for a skilled
Management System Support Engineer to join our team at the esteemed ESA-ESTEC site, in the Netherlands.
Responsibilities
- Laboratories Quality Assurance support.
- Maintenance and operation of the TEC Laboratories Quality and Safety
- Management System (QMS) in accordance with applicable requirements (i.e. ISO-9001).
- Focal point for ISO-9001 and other certifications for TEC laboratories.
- Coordination, monitoring and reporting quality and safety related aspects
- Organisation and preparation of management reviews input data.
- Ensuring the proper functioning of the safety processes applied in all TEC laboratories.
- Support preparation and coordination of safety- and risk assessments and dependability analyses.
- Liaising with the ESTEC Health, Safety, and Environmental Unit.
- Organisation of an effective implementation of the laboratories audit programme and supporting the audits.
- Coordination and follow-up of audit findings and related actions in internal tools.
- Organising and supporting the Non-Conformance review boards within the laboratories, conduct root-cause and extent analyses, and contribute to the definition of action plans.
- Organisation and completion of the regular review and timely update of QMS documentation.
- Administer and maintain the laboratories Sharepoint QMS site.
- Liaising with the QMS coordinators of TEC.
- Monitoring the maintenance, calibration and repair activities within the scope of the laboratories.
- Supporting the laboratories in risks- and safety assessments for testing related activities.
- Ensuring that the test execution is executed in line with the TEC QMS.
- Supporting the development of tools to follow-up quality and safety aspects in the laboratories.
Profile
- Master’s or PhD degree, or an equivalent qualification industrial engineering, in economics and/or business administration.
- Minimum of 4 years of relevant professional work experience, preferably in the space domain including 4 years in Product and Quality Assurance.
- Relevant professional work experience in process engineering, preferably in the space domain as well as exposure to engineering concepts.
- Experience leading quality audits, in particular with regards to ECSS standards and other international standards.
- Excellent interpersonal skills are needed, together with a high degree organizational and communication abilities, and comfortable with working in a diverse and multinational team environment.
- Proficient in the English language, both written and spoken.
- Knowledge of another EU member state language is an asset.
- Candidates must be eligible to work in the EU.
On offer
- Flexible working policy (hybrid working)
- Comprehensive and competitive benefits plan
- A range of wellness activities and employee assistance programs
- Casual dress code
Relocation:
The Netherlands' central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe's busiest and most well-connected airports, facilitating easy international travel.
Serco offers relocation support for all EU passport holders that are planning to relocate to the Netherlands and work for Serco B.V.
DE&I
Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.
About Serco
Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.
