This Auckland based MSP put customer satisfaction as the number 1 priority of their business. They are a small team that support both long-term local and international partners which include businesses across various industries and sizes. With a Kiwi grassroots culture, this business is passionate about creating a work / life balance for their employees with a fully remote role after an initial two week onboarding. Want to work from Wanaka to enjoy the ski season, do it! Want to live in Hawkes Bay on the wine trails, or the beaches of the Coromandel? No problem!
The Role
The role will report to the Director and will be responsible for IT Support for NZ and UK clients, however solely in NZ business hours. You need to be someone who has a passion for providing great customer service, alongside being happy resetting a password to diving into network projects.
Key Requirements
Prior experience on a Service Desk or in a Desktop Support capacity
Experience with Windows, O365, Active Directory, MS Stack
A grounding of networking knowledge, specifically with Fortinet
Excellent communication skills
Suitable home set up for work from home
Perks & Benefits
Remote position, the ability to work from anywhere in the country
Training and Development
Home internet costs covered
Your Profile
You will have excellent communication skills to liaise with clients, initiative to troubleshoot uncommon issues and a friendly personality for this close-knit team.
The role is only able to consider candidates who hold NZ residency or citizenship.
Apply Today
Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Hannah Maplethorpe or Stanley Onacha in our Auckland office on 09-915-6700.
