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Our Client is a worldwide leader in IT, networking, and cybersecurity solutions. The company helps companies of all sizes transform how people connect, communicate, and collaborate.
It is a multinational corporation technology company with more than 71.000 employees worldwide. It is the largest company in the world which designs, manufactures and sells networking equipment.
Currently, for our Client, we are looking for a Candidate to join the Cracow team as a Network Engineer!
Requirements
• Minimum of 2-4 years of relevant work experience.
• Good practical knowledge of Cisco’s core collaboration technologies consisting of Cisco Unified Communication Manager (CUCM), Cisco Unified Contact Center Express (UCCX), Cisco Unity Connection (CUC), Cisco Unified Communications Manager IM & Presence, Cisco Jabber.
• Knowledge of Unified Communications hardware including Cisco UCS Servers, ISR Voice Gateways and IP Phones.
• Experience with VOIP protocols (MGCP/H.323/SIP/SCCP) in addition to experience working with PSTN connections (FXS/FXO/T1/PRI/SIP) is required.
• Knowledge of network protocols (DHCP, NTP, CDP, LLDP) and Quality of Service (QoS).
Responsibilities
• Provide remote troubleshooting support on a priority basis within the customer network to resolve issues.
• Effectively utilize complex lab setups to duplicate and solve problems and validate planned changes to software and hardware design.
• Support and collaborate with other cross-functional teams to resolve major customer issues.
• Strive for continuous learning and collaboration with other team members.
• Develop expertise in specific areas (i.e. technology, product).
• Work on complex problems where analysis of situations requires in-depth evaluation of factors.
• Solve sophisticated enterprise networks to quickly resolve downtime and outages.
• Handle issues/customers by setting expectations and meeting those expectations to achieve the highest level of customer satisfaction.
The offer
