Junior IT Support Technician (Categorie protette L. 68/99) in ITALY

Are you looking for a new opportunity to take your career to a higher orbit? To join an international group with a successful track record in Space Engineering? A job adapted to your career ambitions and in which you could have an impact for the years to come?

We are looking for a Junior IT Support Technician to provide 1st level support to all company employees across the 10 different countries. This role is based at our office in Frascati, Italy, with occasional travel for on-site support.

This position is open to protected categories under Italian Law 68/99 (“Rules for the right to work of disabled people”).

Questa posizione e’ aperta alle categorie protette L. 68/99.

Tasks and activities

The scope of work will include:

• Provisioning of computer systems and telephony for new employees, creation of user accounts and access to network resources.
• Develop IT training plans and provide initial IT training for new employees.
• Troubleshoot, repair, and install Microsoft Windows computer systems (PC / Laptops).
• Configure and automate software installations.
• Aiding and supporting our user community for the technical and functional use of the services and applications.
• Log time and problem resolutions via IT ticket system.
• Basic Network configurations.
• Support in planning and implementation of multi-scale projects.

Skills and experience

The following skills and experience are mandatory:

• Relevant qualification in the field of IT/Computer Engineering.
• Proficiency in MS Office applications.
• Experience and/or knowledge in the following:
• ITIL Methodology
• Office 365 account management, Email, Teams, SharePoint
• Active directory / Azure Active Directory
• Windows and software installation / troubleshooting
• Automated deployment tools, Mobile device management, Microsoft Intune, Windows Autopilot
• Experience with Team Viewer or other remote support tools
• Microsoft Certification
• Detail-oriented, hardworking, and enthusiastic mindset.
• Desire to work both autonomously and as part of a team, in an international multicultural environment.
• Solution oriented mindset, with a customer focused communication skill.
• Fluent in English, both written and spoken.

Why should you apply?

• You will have the opportunity to work within leading space organisations across Europe.
• We encourage everyone to think outside the box and to push the boundaries of traditional knowledge. This role is an opportunity to join a forward-thinking company and allows for a deeper understanding of the industry.
• To be part of a company that values integrity, inspiration, care and collaboration.
• Benefits include: competitive remuneration packages; unique career opportunities, including working in other countries; access to training and development programmes; flexible relocation support.

About Starion

Starion is one of two new legal entities rebranded from the RHEA Group, focused on space consultancy and space engineering services and solutions. Starion provides engineering expertise and solutions for space, defence and other critical infrastructures across Europe, pushing the boundaries of innovation. Our teams work on world-leading space projects that deliver the pioneering missions that provide us with the information and technologies we use today.

Starion offers over three decades of expertise in professional engineering services, developing and operating systems and solutions tailored to our clients’ needs. By combining space and system engineering with established and emerging technologies, such as AI and quantum, we produce innovative solutions that make a fundamental difference for our clients and for society.

Starion employees are located across Europe, close to our clients’ offices, enabling us to be responsive and agile. Our engineers and researchers are among the most trusted and respected in the industry, helping build space-based solutions that address major challenges on Earth such as civil security, climate change and deforestation.

How to apply

Looking to take your career to the next level or find out more details about this opportunity? Interested applicants can apply via this link, or can also submit their CV and Cover Letter to Starion’s Recruitment team at careers@stariongroup.eu no later than 30 September 2024.

Preference has to be given to Italian citizens under Italian Law for Protected categories 68/99.