Input credit claims and raise adjustment notes in Oracle, including consumer (direct) and retailer credits.
Investigate short deliveries and discrepancies, including liaising with transport companies.
Obtain proof of delivery (POD) when required by customers and send Claim rejection notices to customers with documentation as proof.
Input debits/reversals in Oracle of credit claims.
Input manual claims from customers into Oracle.
Running Quick Credits to Independent customers on a weekly basis through a loading file.
Investigate RTS’s and returns to warehouse and raise credits, if required.
Receipt all goods from claims raised into stock in Oracle.
Note down invoice numbers on credit claims, collate, sort and file.
Email adjustment notes to retailers on a daily basis.
Create Credit Note by matching to the incorrect sales order for wrong sales orders entered by Customer Service.
Customers
Create Sales team sales areas in Oracle.
Create and update selling pricelists for retailers and consumers as and when required.
Assist with creating new customer accounts and updating details as and when required.
Other
Coordinate with HQ IT Department for all Oracle system issues, maintenance and development.
Provide supporting documentation and explanations to auditors (internal and external).
Assisting the Financial Reporting Manager in ensuring that internal controls are operating as designed and all relevant documentation is maintained as prescribed by the PepsiCo Global Control Standard (GCS).
New vendor creation and updates
Be cross trained in other job areas within the Finance Department to act as cover for staff on annual leave or emergency leave.
Any other new responsibilities that may be required by HQ or management requirements
Requirements
Knowledge of Credit Claims to customers
Knowledge of general accounting principles and procedures
Previous experience in using major ERP’s. Oracle experience highly desired
Excellent Microsoft Office (Excel, Word, Outlook etc.) skills
Proficient in data entry and management
Strong attention to detail
Applicant must have valid work rights to work in Australia.
The company will not be able to support any VISA sponsorship or relocation charges request.
