Introduction
About Us
Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.
Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.
For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavor naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.
Our Culture
To achieve our mission at Mercari, our organization and each of our employees share the same values and perspectives. Our individual guidelines for action are defined by our three values: Go Bold, All for One, and Be a Pro. Our organization is also shaped by our four foundations: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of how big Mercari gets, the culture will remain essential to achieving our mission and something we want to preserve throughout our organization. We invite you to read the “Mercari Culture Doc,” which summarizes the behaviors and mindset shared by Mercari and its employees. We continue to build an environment where all of our members of diverse backgrounds are accepted and recognized, and where they can thrive while holding dear to Mercari’s culture.
Work Detail
At Mercari India Workplace, we have a vision of "Drive your business with a Mercari-like, exciting, safe and secure Workplace. While communicating with team members and external vendors, we promote improvement activities, planning and implementation of new solutions, etc. The specific work content is as follows.
Roles & Responsibilities
Minimum of 5 years of Office and facility management role including:
- Daily office and facility management to provide an exciting and fun workplace
- Facilities, security, relocation/expansion and liaise with external contractors and Setting up workstations, backups
- Event Management: SPOC for all internal events from start to finish including logistics and people collaboration
- IT service management such as PC setup, account setting, inventory management
- SPOC for procurement of the office equipment, software and supplies. Responsible for creating Purchase orders and tracking the same.
- Interact and maintain working relationships with external stakeholders like vendors, consultants etc
- Visitor management - escort Mercari guests from the ground floor to the office
Bold Challenges
- We can work together to create unprecedented new ways of working and places to work, involving the entire Mercari Group. Now that we are expanding more and more, we can take on the challenge of creating a new standard that does not limit precedents
- There are many opportunities to be involved in the systemization associated with the transition to a large company from scratch, while making use of the culture of a start-up company, such as the maintenance of existing environments and unprecedented initiatives. Since our numbers are increasing drastically, it is an environment where you can take on new challenges such as building an office using data
Requirements
- People who share Mercari's mission and values
- Office management / facility management experience which includes office construction/relocation project management in line with management strategy and vision, and office operation and improvement work after construction
- IT Services related tasks such as PC setup, account setting, inventory management and various procurement activities
- Experience in discovering issues on your own, formulating new proposals and improvement plans, implementing them, and producing high results
- Strong communication & interpersonal skills to handle the project with various stakeholders
- Ability and willingness to go the extra mile in assisting with various employee requests and queries
- Able to multitask and to prioritize workload effectively
- Project management skills as well as good experience of managing people in a product company
Nice to have
- Experience in managing office facilities.
- Experience in a fast-paced venture company/global company/Internet service company
- Data analysis ability (experience using bigquery, etc.)
Working Conditions
Employment Status
Full-time
Office
Bangalore
- Hybrid workstyle
- We believe in high performance and professionalism. We work from office for 3 days/week and work from home 2 days/week
- To build a strong & highly-engaged organization in India, we highly encourage everyone to work from our Bangalore office, especially during the initial office setup phase
- We will continue to review and update the policy to address future organizational needs
Work Hours
- Full flextime
- Flexible to choose working hours other than team common meetings
