AutoZone Business and Technology Store Support Center company
Summary:
This position is responsible for managing a team of managers that provide diverse support to AutoZone. This role will identify and implement strategies to bring similar operational teams to work as a single unit. Lead and mentor a manager's team in implementing procedures that will help support AutoZone's business. You will investigate non-standard requests and problems, make presentations to senior leadership, ensure project documentation is accurate, and ensure projects are completed on time and within scope. Guarantee KPIs are being met and created as required by upper management to build a true center of excellence.
Plan and execute training sessions to keep the team updated and create team KPIs that help the business measure development and understand workloads. Be responsible for delivering desired, sustainable business outcomes and ensuring the integrity and continuity of our diverse reporting environments, from defining requirements to roll-out. A senior manager position is about strategic leadership. Validate that work is performed accurately, analyze errors, and resolve problems. You will need to be comfortable multitasking and effective at organizing work assignments. You must work on approvals and maintain the staffing budget for each fiscal year.
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