Demand.io is a technology company based in Santa Monica focused on building digital consumer shopping platforms and experiences that help consumers find and acquire the things they’ll love.
Founded in 2009, we’re a self-funded, profitable company running multiple e-commerce consumer products at scale, generating over $1B in annual transaction volume for our retail partners. Our success comes from our ability to innovate early, retain top talent through profit-sharing, and operate efficiently and decisively with an agile, lean startup ethos emphasizing profitability and sustainable, organic product growth.
As the e-commerce industry shifts from screen-based paradigms to newer AI-enabled conversation-driven ones, we’re committed to delivering the industry’s best AI shopping assistant through Product.ai. Leveraging open source foundation language models connected to our industry-leading e-commerce knowledge graph through emerging retriever-enhanced data systems, Product.ai aims to minimize hallucinations even for the most detailed e-commerce queries. Having procured our own A100 GPU server last year, we’ve ramped our ability to train, fine-tune, and evaluate our models at scale.
About the role
We’re seeking a seasoned Principal Product Manager to provide product leadership for Product.ai, an ambitious project in the AI shopping space. In this hands-on leadership role, you’ll report directly to our CEO, collaborating closely with our AI engineering, data science, growth, and design teams, running an iterative product innovation and development process, shipping features and new products, and aligning resources towards business goals.
We’re a flat team of super-ICs, operating with minimal structure and hierarchy, emphasizing empowerment, decentralized decision making, and bias towards action from junior staff on up. For the right product leader, we offer a unique and compelling place to apply your creativity to ship real, impactful products. As a smaller, self-funded and profitable company, our foundational, aligned e-commerce business model funds our new product development, affording us adequate runway to invest and iterate towards solving real, hard customer problems and delivering uncompromising, delightful experiences that bring value, joy, and utility to our users’ lives.
What you’ll do
- Provide strategic product leadership for our products, spanning vision to execution, with emphasis on data-driven decision making and deep understanding of technology trends (in particular generative AI) and market / competitive dynamics to steward our products to achieve their growth, user satisfaction, and sustainability objectives.
- Play point for driving our teams and resources to meet tight deadlines and achieve P0 / P1 metrics. Continuously prune, re-optimize, re-scope, accelerate roadmaps, backlogs, and execution plans, breaking through barriers, eviscerating inertia, and being a source of kinetic energy and motivation across the organization.
- Collaborate with engineering, AI, data science, product design and growth teams, infusing a lean startup mentality to our product development and growth execution to ensure we’re delivering products with a rapid, agile, efficient, iterative approach to maximize results while minimizing risk.
- Collaborate with our Product Design team to deliver new-to-industry product experiences and HCI models built for the age of conversational AI.
About you
- You’re an end-to-end, visionary product manager, combining the business and strategic sense of an entrepreneur / innovator with the attention to detail, project management acumen, and technical execution capabilities of a technical program manager.
- You have a track record of managing complex, multi-surface digital consumer products running at scale.
- You have a deep understanding of generative AI, including hands-on experience with the latest tools, and an understanding of how to manage digital products as they transition from screen-centric to conversation-centric / spatial / ambient contexts.
- Bonus if you have experience building and running UGC-driven products involving user input, crowdsourcing, community governance, and gamification mechanisms.
About the job
- Starting base salary range: $250,000 - $550,000 DOE.
- Stock options: 0.40% to 1.00% initial grant DOE.
- Eligibility for our Equity Partners program, a profit-sharing system tied to individual and company performance.
- Opportunities for career growth, leadership, and skill expansion. We sponsor your ongoing career development, including education, courses, certifications, and books.
- Premium health coverage including comprehensive PPO and HMO options, along with full dental and vision coverage, paid 100% for all your dependents.
- Our Santa Monica HQ is a newly completed state-of-the-art technology development facility offering prodigious open space, open work setup, large recreation & break room with free food, silence / focus facilities, podcasting studio, and sweeping views from the ocean to downtown.
- Sponsored access to premium AI services, including ChatGPT Plus, Gemini Advanced, Perplexity Pro, GitHub Copilot, Midjourney Pro, Anthropic Claude, Notion, and more.
- Full coverage of your home internet and mobile phone plans.
- Regular team-building events, dinners and activities.
- 401K program.
- Unlimited PTO.
- Relocation assistance available.
- H1B sponsorship available.
About our culture
- Our core values are innovation, empowerment, and continuous growth. We seek team members who want to take on significant ownership, have the natural desire to learn and grow, and who have an innate passion for products, innovation, and serving customers.
- We lean in-office as a team. While we embrace flexibility and some hybrid work, we prefer to collaborate in person and we’re generally present in the office day-to-day. Fostering a healthy face-to-face culture is part of our identity as a company.
- We seek to keep our team small, working as a team of deep generalists with a bias towards action. Every team member has leadership growth opportunity here.
- We pay above-market compensation through our profit-sharing system. We believe in aligned incentives as our means for attracting top talent and retaining staff for long-term relationships.
- Read our culture backgrounder here.
Meet the team and learn about our products and vision at https://demand.io.
