Lead the architecture of customer solutions centered on Dynamics 365 Customer Engagement and the Microsoft Power Platform. Responsible for mapping business processes, defining end-to-end technical designs, and guiding delivery teams from discovery to implementation. Requires extensive experience in D365 CE architecture, technical specification writing, and stakeholder management.
Key Highlights
Key Responsibilities
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Job Description
Location: Auckland preferred; other New Zealand locations considered. Hybrid
Salary Package: NZ$160,000 - NZ$180,000
Role Highlights - Own major solution decisions in a sizeable Microsoft environment, with hybrid flexibility and varied customer challenges.
Role Overview
You will lead the architecture of customer solutions built around Dynamics 365 Customer Engagement (CE) and Power Platform. Beginning with a customer's operating needs and existing applications, you will establish the solution approach, determine where each product belongs and set the direction for customisation and integration. Your decisions must give delivery teams a workable route from business objectives to implementation.
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